Sr. Consultant Managed Services
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
People is hiring for Senior Consultant Managed Services (Technical) responsible for the technical ownership of customer environments under managed service contracts. This role requires strong hands-on expertise the ability to engage directly with clients and accountability for service quality stability and continual improvement.
Key Responsibilities (Summary)
- Act as primary technical contact for managed services clients; participate in client meetings and service reviews.
- Translate business needs into technical solutions and provide guidance on upgrades and risk mitigation.
- Own operational health of client environments; resolve complex incidents and escalations per ITSM & SLAs.
- Design implement and support on-prem cloud and hybrid infrastructures.
- Administer Windows Server Active Directory Azure and Microsoft 365.
- Review and approve technical changes; support major incident management.
- Mentor junior engineers and contribute to continuous service improvement and documentation.
Required Skills
- Strong experience in Managed Services / IT Consulting.
- Expertise in Windows Server AD DNS DHCP GPO.
- Hands-on Azure and Microsoft 365 administration.
- Solid networking security fundamentals and ITSM tools knowledge.
Desirable
- Hybrid cloud PowerShell/automation security (MFA Conditional Access) ITIL exposure.
Experience & Qualifications
- 58 years IT experience; 3 years in Managed Services/Consulting.
- Client-facing experience required; certifications are a plus
Key Skills
- Anti Money Laundering
- Dynamics AX
- Editorial
- Gems Jewellery
- Accounts Reconciliation
- Information Technology
