Specialty Services Operations Manager

Specific Duties and Responsibilities
Contract Administration

• Ensure all reporting obligations and deliverables required by the prime contracts are identified and complied with
• Hold customers and staff to the performance of the agreements
• Plan for proper allocation of materials and resources
• Ensure area is in compliance with policies and procedures
• Organize staffing for project assignments
• Ensure projects are in compliance with procurement policies including the issuance of strong agreements insurance and bonding
• Evaluate project risk and develop mitigation plans with the project staff and risk managers
• Ensure successful project completion and collection of all due payments
• Ensure customer billings are processed in an accurate timely manner.
• If payment delays occur assist the Project Manager in resolving payment issues
• Ensure that staff evaluate cost and schedule impacts for change requests and processes and submit them in a timely and complete manner.
• Ensure that necessary customer approvals have been obtained in writing before construction work begins
• Provide preconstruction services (e.g. technical value engineering constructability schedule preliminary budget) to assist customers in project evaluation and development

Cost and Productivity Management

• Ensure Performance Reporting requirements are met for all assigned projects
• Accurate forecasting for assigned projects
• Establish and maintain job cost reporting per company policy
• Develop innovative methods for increasing efficiency productivity and profitability on the project
• Review productivity reports with the project team at regular intervals and ensure
• that management is kept up to date on unit costs and schedule attainment for the work and how it compares with the budget
• Take appropriate measures to ensure productivity is equal to or better than the estimate productivity
• Ensure robust work planning is performed on all projects
• Project profit/loss accountability to include proper project controls and proactive measures to meet or beat budgeted costs
• Establish and maintain job cost reporting per company policy
• Investigate and attempt to remedy cost variances outside of established norms
• Review labor cost and productivity reports with each project at regular intervals and improve any problem areas
• Manage the efficient use of the companys equipment fleet

Scheduling

• Ensure each project is completed prior to or within the contract requirements
• Schedule and coordinate resources to meet project requirements for the area
• Approve project schedules on medium and large projects
• Ensure project schedules are updated timely to incorporate change orders field performance availability of construction materials and other factors that may impact the project schedule
• Ensure staff utilize Look Ahead schedules on all projects and submit schedule updates as required by the contract documents
  

Quality

• Ensure projects are completed to all applicable quality requirements
• Ensure the project quality plans are timely developed and approved
• Work with staff to ensure that uniformly high standards of quality are established and maintained throughout the project

Relationships

• Develop and maintain the trust of the customers owners and engineers
• Provide leadership to the project teams to promote safety quality teamwork respect and efficiency
• Effective working relationships with subcontractors and suppliers

Safety and Environmental

• Lead project teams to achieve the company objectives for safety performance
• Instill a culture of a safe work environment on all projects
• Review and approve the project safety plan
• Review and ensure staffs participate in the safety management program and successfully address corrective measures
• Ensure the project safety plans are timely developed and approved
• Ensure all environmental obligations required by the contract and regulatory agencies are fulfilled

Education

• Four-year Undergraduate Degree preferred

Experience

• Demonstrated collegiate-level computer skills mathematics communication skills and technical writing with an aptitude for mastering the additional skills required of the position
• Understanding of engineering or construction principles
• Read and interpret project drawings and specifications
• Ability to forecast cost for self-performed work and to determine labor and equipment resources are in line with project needs
• Ensure compliance with all applicable federal state and municipal laws ordinances and building codes related to construction
• Ensure compliance with all company policies and procedures
• Has management competency in managing Lump Sum Unit Price Time and Material projects
• Contribute to project pursuit efforts and effectively present to groups or in interviews for project competitions

Required Experience:

Manager