Business Services Coordinator I Education Services

Agency

Safety

Division

Dept of Public Safety

Job Classification Title

Business Services Coordinator I (S)

Position Number

Grade

NC07

About Us

The Department of Public Safetys mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation prevention and protection with integrity and honor. Our agency houses many public safety divisions including Emergency Management Juvenile Justice and Delinquency Prevention Alcohol Law Enforcement Samarcand Training Academy and the North Carolina National Guard. Join us along with our more than 3000 employees and 12000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Description of Work

We are looking for candidates who have a passion for helping court-involved youth. We are Working Together to Strengthen North Carolinas Youth and Families!

The Business Services Coordinator provides comprehensive administrative and operational support for the Facility Operations and Programs Section which includes Education Clinical and Facility Operations. This position plays a critical role in ensuring efficient business processes compliance with financial and HR protocols and smooth office operations across multiple programs and facilities. The coordinator serves as a key resource for managing contracts budgets and procurement activities while supporting federal programs and grants.

In this role the coordinator oversees a wide range of responsibilities including processing invoices reconciling P-Cards and maintaining accurate records for reporting and decision-making. They provide essential human resources support by assisting with interview scheduling onboarding and compliance monitoring. Additionally the position requires proficiency in multiple technology platforms such as Microsoft Office E-Procurement NCFS and SharePoint to manage workflows effectively. The coordinator also handles office management tasks including scheduling meetings preparing materials managing travel arrangements and overseeing inventory and state vehicle assignments.

Beyond daily operations the Business Services Coordinator facilitates training for staff on business-related processes provides cross-sectional support to ensure continuity of services and participates in special projects and committees as assigned. This role demands strong organizational skills attention to detail and the ability to work collaboratively across diverse teams to maintain high standards of operational excellence.

Knowledge Skills and Abilities/Management Preferences

Position will be located at the Juvenile Justice Central Office in Raleigh NC

Work Schedule:

This is a full-time position. Monday through Friday 8:00am to 5:00pm

Benefits:

This is a full-time position (40 hours per week) with State Benefits including paid vacation paid sick leave paid holidays retirement and health insurance. To view an example of total compensation please click here NC OSHR: Total Compensation Calculator.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences including Knowledge Skills and Abilities (KSAs) are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.

All work history and education (including accurate dates of employment/attendance) must be documented on the application. Transcripts may be attached to supplement education and work experience may include internships volunteerism and full and part-time work. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete all-inclusive application maximizes an applicants potential to qualify for the position as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications internal equity and budgetary considerations for the advertised position. Click here for more information and application resources.

Resumes may be attached as a supplement to the application but are not a substitute for a complete application.

Management Preferences

• Experience with data entry.
• Experience with state procurement budget policies and/or systems (E-procurement NCAS IBIS E-Billing etc.)
• Experience with HR-Payroll System (FIORI)
• Experience prioritizing multiple tasks/projects to meet deadlines.

Supplemental and Contact Information

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA) we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

Public Service Loan Forgiveness Program

For applicants with student loans becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

Transcripts

• Attaching transcripts is optional; however we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.

• Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.

• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: Experience
  • Applicants seeking Veterans Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.
  • Applicants seeking National Guard Preference:
  • A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).
  • A former member of the North Carolina National Guard who served for at least 6 years and was discharged under honorable conditions must attach either a DD256 or NGB 22.

  The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape. PREA Hiring and Promotion Prohibitions Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Our agency supports second-chance employment for individuals who were previously incarcerated or justice involved and we invite all potential applicants to apply for positions for which they may be qualified. Due to the nature of work performed in our agency prior convictions and/or charges may prohibit employment for positions which are subject to PREA or other position-specific background checks.

  Due to the volume of applications received we are unable to provide information regarding the status of your application. Please log in to your Workday account to check the status of your application. If you are selected for an interview you will be contacted by the hiring manager. If you are no longer under consideration you will receive an email notification when the position is filled.

  If there are any questions about this posting other than your application status please contact Ariana Garcia at .

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  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  High school or General Educational Development (GED) diploma and four years of related administrative experience; or an equivalent combination of education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Ariana Alyse Garcia

  Recruiter Email: