CommercialFleetManagementInside Salesperson
Location:Olathe Ford Commercial Olathe KS
Come work for the best! If you are interested in the automotive business we welcome you to apply today to join our team at Olathe Fleet Solutions. We welcome you to apply for a position where you can contribute to our goal of providingan extraordinaryautomotive experiencetoall our clients. We set each member up for success by providing comprehensive highly specialized training for each position within our organization complete with on-the-job training and ongoing personal development.
Position Overview:
The ideal candidate for this position willmaintainexcellent clientrelationships ensuringa seamlessclientexperience proactive communication and data driven support for clients that result in fleet penetration and client tenure.
Responsibilities:
Manage client on-boarding and provide ongoing support including training account setup and implementation of fleet services and tools.
Build andmaintainstrong client relationships through proactive communicationtimelyupdates value andengagement.
Partner with sales and internal pod teams to supportdemos penetrationopportunities post-sales meetings and leadfollow-up.
Oversee vehicle life-cyclemanagement includingacquisitionanddecommissioning ensuring regulatory and contractualcompliance.
Advise onand support fleet and financial solutions including TRAC leasesfinancingpurchase optionsand fleetmanagementproducts.
Ensureaccuratebilling andfinancialsupport including submissionsof TTL and invoicing data andtimelyresponses to wire transferinquiries.
Monitorfleet performance and reporting delivering client-facing insights on utilizations cost-per-mile fuelefficiency and service compliance.
Maintain accurate CRM and fleetrecords ensuringaccountcontact and asset data is current.
Identifyissues and drivecontinuousimprovement proactivelyescalatingrisksanalyzingtrends andrecommendingprocessenhancements.
Collaboratecross-functionallywith SalesOperations and Support to align on accountstrategy service quality and retention.
Qualifications:
Proficiencyworking with Salesforce including leads Accounts Opportunities and other web-based products.
Familiarity withFleetioand other web-based software productsis a plus.
Highly responsive to client needs delivering fast consistentand effective support.
Strong process discipline with the ability to manage CRM workflows cadences and data accuracy.
Demonstrated ability to collaborate cross-functionally with internal pod partners vendors and clients.
Adaptable and flexible able to pivot priorities based onclient vendor and team needs.
Proven ability to prioritize tasks throughout the day and week to consistently meet deadlines.
Excellent verbal and written communication skills with a customer-first mindset.
Strongorganizationalskills attention to details and a basis for action with a service-oriented approach.
Benefits:
Health Dental and Vision Insurance
Company PaidLifeInsurance
401k with Company Match
Paid Personal Days
Paid Vacation Days
Paid Holidays
Paid Volunteer Day
New Car Discounts
RV Discounts for renting and buying
Discounts on Products and Services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status geneticsprotected veteran status sexual orientation gender identity or expression or any other characteristic protected by federalstateor local laws.
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