Principal Project Officer (Digital Transformation)

Do you want your work to make a difference for NSW
Working to protect the states environment and heritage.

• Lead end-to-end program planning and delivery for the NPWS website and app renewal
• Full time temporary contract until 30 June 2028 available
• Office location Parramatta preferred hybrid working supported
• Salary relative to experience and ranges from $149K pa to $173K pa super & leave loading

The opportunity

The NSW National Parks and Wildlife Service (NPWS) website is one of the most visited NSW government websites. A complex site it communicates information about visiting national parks and conservation alongside e-commerce and B2B functions.

NPWS is embarking on a major website and app renewal program to modernise our public facing digital experience and the technology that supports it. You will lead a complex multiyear program that spans strategy options analysis procurement and deliveryworking closely with Park Operations Digital IT and Corporate Affairs to uplift the customer experience across the NPWS website and app.

What youll do:

As Principal Project Manager you will:

• Lead end-to-end program planning and delivery for the website and app renewalfrom discovery and options analysis through procurement and implementationensuring scope time quality and benefits are realised.
• Establish robust governance risk and benefits frameworks; oversee integrated schedules budget controls and stage gates.
• Coordinate internal SMEs across Park Operations Digital Content Architecture Cyber and Infrastructure; champion customer centred design and accessibility.
• Lead structured vendor engagement and contract management in line with NSW Government procurement policies and systems.
• Translate research and options analysis into a clear costed strategy and implementation roadmap brief executives and steer decision forums.

About you:

You are a seasoned program/project leader who can set direction bring people with you and deliver measurable outcomes in a complex stakeholder rich environment. Specifically you will demonstrate:

• Deep experience delivering digital transformation initiativesideally website and CMS/platform renewals or migrationsusing Agile or hybrid methods.
• Proven track record leading options analysis and business casing and converting insights into executable roadmaps.
• Strong vendor management and government procurement experience (RFTs evaluation onboarding performance).
• Excellent stakeholder engagement across technical and nontechnical groups; clear concise executive communication.
• Commitment to customer centred design accessibility and inclusive services.

Ideally were looking for someone who has:

• Tertiary qualifications and/or equivalent experience in project/program management information systems or a related discipline.
• Demonstrated success leading complex digital programs in large organisations including governance budget risk and benefits management.
• Experience working within NSW Government (or comparable public sector) frameworks and procurement processes.

Familiarity with contemporary web/CMS platforms and patterns exposure to Sitecore or comparable enterprise CMS and relevant certifications (e.g. PRINCE2 MSP Agile Prosci) would also be ideal.

Whats in it for you

• Purpose driven work improving citizen experiences for millions of park visitors.
• Flexible hybrid work with supportive inclusive culture and strong executive sponsorship.

For more information read the full Role Description.

Who we are

The Department of Climate Change Energy the Environment and Water(DCCEEW) works to protect the states environment and heritage. It leads the way on climate change driving the sustainable transition to a net zero economy powered by affordable reliable and clean energy.

DCCEEW conserves and protects the states natural environment. It manages the NSW national park estate including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state to support the environment communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

To Apply

If excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Tuesday 10 February 2026 at 11:55PM.

Should you require further information about the role please contact Prajwal Subedi Associate Director IT Delivery & Transformation via .

Please also note to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles you need to hold a valid visa giving you permission to work in Australia as required by the role.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live work and thrive for everyone. Our workforce represents people of all ages and genders Aboriginal and Torres Strait Islander people people with disabilities the LGBTQI community and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process please contact our Talent Acquisition Team by emailing or contacting Jodi Arthur onor via (please mention reference number 547488).

If you are an Aboriginal or Torres Strait Islander use ourGuide for Aboriginal Applicants to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

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