Childcare Specialist II

• Job Title:Childcare Specialist II
• Pay Rate:$19.50 per hour
• Schedule: MondayFriday 8:00 AM 5:00 PM
• Location: On-site Administration Offices Abilene Texas 79602
• Start Date: As soon as possible
• End Date: Until further notice (to be determined)

Ideal candidate profile:
The ideal candidate will have experience in social work case management or a similar field as the role involves time-sensitive tasks that require a high level of accuracy organization and attention to detail.

JOB SUMMARY:
The Child Care Specialist II arranges childcare services for program customers and determines eligibility for self-referred customers. Processes and tracks paperwork re-certifications terminations and ensures timely data entry for all customers. Contact providers to start the provision of childcare service updates and/or discontinuation of services.

ESSENTIAL FUNCTIONS
Tracks all outgoing and incoming paperwork to ensure that deadlines are met and that immediate and appropriate action is taken when forms are not received within the required timeframes.
Scans all eligibility paperwork in the client case file on the day the action is taken or within 48 hours of receipt if mailed.
Flags and takes timely and appropriate action on children turning 13 years of age who do not have a disability.
Informs parents of childcare options available; provides parents with childcare information that will assist them in making an informed decision on intake and when the customer requests a transfer.
Promotes and ensures parental compliance with the terms of the Parent Responsibility Agreement and within the required timeframes.
Provides intake services for customers seeking subsidized childcare services.
Enrolls children in childcare settings according to State and Board policies and within the required timeframes.
Tracks follows up and takes appropriate action on assigned absences and late parent fees within the required timeframes.
Refers suspected fraud and submits the appropriate form (i.e. RID 32 form).
Enters client and case eligibility according to policies and procedures accurately and in real time (as service is provided to the customer) in TWIST and not to exceed 72 hours from the point at which the action is taken.
Provides customers with the option to appeal and submits an appeals packet in a timely manner.
Submits recoupment referrals as needed and in a timely manner.
Reviews unresolved issues in TWIST to ensure that children are not placed on the wait list and are not provided for until clearance is received on recoupment.
Provides informational support/instruction to customers as needed.
Provides excellent customer service to customers.
Performs other related duties as assigned.

KNOWLEDGE / SKILLS / ABILITIES:
Exceptional customer service interpersonal skills and leadership skills.

Excellent problem-solving and critical thinking skills organizational skills and detail-oriented.
Excellent verbal and written communication skills.
Knowledge of word processing spreadsheet technology and computer skills.
Working knowledge of office machinery and automation including any applicable software packages.
Ability to develop and maintain effective working relationships with management coworkers Board staff and the public.

EDUCATION AND EXPERIENCE:
High School Diploma or GED required.
Associates or undergraduate degree preferred.
Valid drivers license and proof of insurance with a good driving record.
Bilingual in English and Spanish highly preferred.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting to 10 pounds occasionally. Subject to standing sitting bending and walking to perform the job scope. Requires visual acuity speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Search-Optimized Alternate Titles and Key Search Terms:Childcare Specialist II Child Care Specialist Childcare Case Manager Child Care Caseworker Childcare Eligibility Specialist Child Care Services Coordinator Family Services Specialist Social Services Case Manager Workforce Childcare Specialist Childcare Program Coordinator Subsidized Childcare Specialist Early Childhood Services Specialist Human Services Specialist Childcare Intake Specialist Childcare Compliance Specialist Bilingual Childcare Specialist TWIST System Caseworker Childcare Enrollment Specialist Parent Services Coordinator Public Assistance Case Manager

Throughout the past 35 years MMC one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment including:

• Medical dental and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being both on and off the job!

MMC strives to ensure all job postings confirm details of the position the rate of pay and acknowledge that medical benefits are offered.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.