Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
When youre part of the team at Thermo Fisher Scientific youll do important work. And youll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create significant contributions to the world.
Join our dynamic Analytical Instruments Group (AIG) team and be at the forefront of innovation in scientific research quality control and process analysis! We cater to a wide range of industries from biopharma and academia to government and environmental studies. Our talented colleagues develop a diverse portfolio of cutting-edge instruments including chromatography systems mass spectrometers and electron microscopes. These tools are essential in ensuring product quality driving groundbreaking research and speeding up the development of new therapies.
Youll be based at our Eindhoven site which is located in the HighTech region of BrainPort and has a 70-year legacy in Electron Microscopy. We design manufacture and support high-performance electron microscopy workflows for micro- nano- and picometer scales enabling our customers to make breakthrough discoveries and increase productivity. Our technology used by Nobel Laureates drives breakthroughs in life sciences and materials science. With colleagues from 40 nationalities we offer a diverse inclusive team and impactful career opportunities.
DESCRIPTION:
Will you bring our analytics to the next level The Service Logistics Data Analyst has overall responsibility for providing insights on customer demand/usage trends lead time development and putting these into actionable items for the Global Planning and Service Logistics teams. This person will ensure we connect the dots of all data available e.g. customer demand customer calls aging (in various parts of the repair cycle) inventory costs supplier performance lead times and the overall cost impact on Service!
Discover Impactful Work
As the Data Analyst in the planning team you will be working with Product Lifecycle Management (PLM) NPI Service Finance Data Analytics team in Operations and Service and Procurement teams to generate valuable insights and drive related actions. By crafting dashboards and analyzing the data our primary goal is to improve our customer support and embrace a proactive approach aligning with the current trend in our competitive market.
A day in the Life:
Engage with field service teams to understand their needs and customer demand.
Build Power BI dashboards to support Global Planning team on inbound and outbound flow.
Build a tool to easily show the impact of business decisions (e.g. extending lifetime of a tool or ending the production of a system).
Ensuring follow-up on recommendations and driving structural improvements.
Translate various data sets into actionable management information.
REQUIREMENTS:
Keys to Success:
Must have excellent analytical skills.
Must have the ability to translate and align data with business needs.
Must have positive relationship building skills.
Must have extensive experience in Power BI and Power Apps.
Proper understanding of the MSD Service business and challenges.
Education
University degree in Supply Chain management or Data Science
Experience
3-5 years of confirmed experience in supply chain and service.
Experience in Data Analytics and willingness to develop further
Knowledge Skills Abilities
Experienced in change management and continuous improvement.
Strong analytical advanced Excel skills.
Power BI Power Apps SQL (Python and R are a plus).
Working with teams globally.
Ability to influence teams with different objectives to include and consider priorities.
Must demonstrate excellent written and presentation skills with strong English proficiency.
Required Experience:
Senior IC
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more