Technical Trainer
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
InterSystems Technical Trainers play a crucial role instructing customers on our software database and interoperability technologies. They deliver training solutions worldwide to empower learners from Global 500 companies to regional hospitals with the information and technical skills needed to quickly design and build powerful InterSystems technology-based solutions. We are looking for bright confident and motivated instructors to join our training team as well as individuals wanting to become instructors. Successful Technical Trainers balance interpersonal and coaching skills with a deep technical understanding of our products. Trainers work independently to deliver and improve courses and work collaboratively to design new courses and training materials
Senior trainers will train and mentor you as you learn and excel in delivering technically demanding training knowledge. Excellent technical skills emotional intelligence a desire to teach and enable others to learn and comfort instructing in a classroom setting will help you succeed in this role.
Some trainings are delivered virtually and others are in person.
Responsibilities
- Deliver technical training in person or in a virtual classroom using remote learning tools.
- Help customers partners and internal staff excel in their roles by training them to use our corporate products. Developers integrators administrators analysts and software architects are among those youll help.
- Support our Online Learning Team as they grow our catalog of interactive online courses and resources.
- Work collaboratively with Customer Support Account Management and Marketing teams to provide innovative and sound instructional solutions to ensure effective use of InterSystems products and technologies.
Learning Outcomes
- Cultivate and refine client-facing interpersonal skills as you deliver training to diverse technical audiences.
- Sharpen presentation skills and learn how to engage audiences for an extended period of time.
- Explore new technologies supporting InterSystems cloud and big data initiatives.
- Enrich your technical acuity as you work with our database platform and interoperability products as well as industry technologies and standards such as REST Python AIenhanced tools AngularJS HL7 FHIR OAuth and many others.
Qualifications
- Instructional aptitude.
- Strong technical and interpersonal customer-facing skills.
- Exceptional presentation skills including strong verbal and written communication skills.
- Experience delivering training of software/applications is preferred (however we are willing to train motivated technical candidates).
- Effectively communicate complex technologies and concepts (at different levels) to specific audiences.
- Proven ability to quickly learn all aspects of technical software products.
- Demonstrated ability to work collaboratively and cross-organizationally.
- Ability to travel to customer sites to deliver training. Primarily domestic travel with possible international opportunities.
Education
- BS or MS in Computer Science or equivalent STEM field (Sciences Technology Engineering and Mathematics).
- Object-oriented programming experience is a plus.
We are an equal-opportunity employer and do not discriminate because of race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience education skills and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical vision and dental insurance
- Short-term and long-term disability and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit.
Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
InterSystems is the leading provider of data management solutions for industries with complex challenges. Unlock the potential of your data and move your business forward.
