Complaint Unit Office Support

Marlborough, NH - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Complaint Unit Office Support

Duration: 11 Months

Location: Marlborough MA 01752

Job Description

The Health Care Facility Complaint Unit Coordinator supports the effective operation of the Division through administrative and technical support to the unit manager supervisors and staff.

Responsibilities include

Prepares reports proofreads correspondence and responds to inquiries regarding regulatory inspection and investigation activities including public record requests.
Processes and enters complaints into the CMS federal database and the Divisions HCFRS system upon receipt.
Processes and maintains database updates relative to cases.
Responds to external inquiries provides information and as needed will communicate with providers and other agencies to obtain missing information.
Supports other operations within the Bureaus Marlborough office including reception and phone coverage.

Skill Required / Desired Amount of Experience

Ability to communicate effectively. Required
Ability to write concisely. Highly Desired
Ability to multi task and prioritiz. Highly Desired
Ability to prepare documents and reports accurately Highlydesired
Ability to use proper grammar punctuation and spelling. Highly Desired
Ability to work independently and in teams. Required
Organizational skills. Required
Recruiter Instructions.

Job Title: Complaint Unit Office Support Duration: 11 Months Location: Marlborough MA 01752 Job Description The Health Care Facility Complaint Unit Coordinator supports the effective operation of the Division through administrative and technical support to the unit manager supervisors and staff. ...