Manager, Partner Success

Job Purpose:

The Senior Manager - Partner Success will develop and oversee a group of Learning Partners who provide strategic learning and training services to end customers within Learning this role The incumbent will manage all aspects of Vendor Learning Partner Programs including: new partner recruitment monitor partner adherence to program requirements manage day-to-day partner requests assist with partner support during the authorization and legal agreement process provide partner training and enablement connect partners with engagement opportunities oversee the Vendor Learning Partner business model transformation as well as monitoring partner success and overall program effectiveness.

The Manager has P&L responsibility for the business.

Responsibilities:

• Vendor Management Partner Management & Leading a team driving Business objective for the business.

• Experience in managing P&L with the focus on driving profitable business

• Own Renewal Rates on Subscription for the Current Qtr & drive increase in renewal rates.

• Own ALP market development fund to drive ALP Activities & Events across GEOs

• Plan sales strategies assign regional sales target per region & monitor performance of teams with reach activity & parameters planned

• Establish and maintain on-going Learning Partner relationships with ATC: Principals Stakeholders and Affiliated Instructors

• Assist Learning Partners in the development of annual business plans to support Vendor goals ensure partners successful delivery of learning and training services in support of customer adoption

• Develop adequate Product and Program subject matter expertise to support Learning Partners

Knowledge Skills and Experience:

• 10 to 15 Years of relevant work experienceis required.
• 3 to 5 Years of experience directly managing / supervising employeesis required.
• Bachelors Degree required
• Masters / Post graduate Degree is preferred
• Able to execute instructions and to request clarification when needed.
• Able to demonstrate complex problem solving critical thinking and decision-making.
• Understand communicate and collaborate effectively with people across various identities.
• Able to converse and write effectively in English and other local / regional language.
• Able to create and conduct formal presentations.
• Able to interact effectively with higher levels of management (managers & above)
• Possesses strong leadership skills with a willingness to lead create new ideas and be assertive.
• Able to maintain and promote social ethical and organizational standards in conducting internal and external business activities.
• Able to adjust readily to change and adapt as needed.
• Able to collaborate and build solid effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs concerns and feelings of others.
• Able to quickly learn/adapt to new systems and technology.

Working Conditions:

• Professional office environment.
• Remote / Work-from-home.
• Local (in-country) travel required.
• Frequent Travel Required (25%).

TD SYNNEX Statements:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your recruiter

TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.

At TD SYNNEX we embody our shared values of Collaboration Accountability Integrity Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues company and community.

Key Skills

At Tech Data a TD SYNNEX Company our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At Tech Data a TD SYNNEX Company were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment based on merit without regard to race colour religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law. To support our diversity and inclusion efforts we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.