Product Application Specialist QH FLUID INTELLIGENCE

About Us

At Quaker Houghton we are experts in the development production and application of industrial process fluids lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the worlds largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today we have a global presence with our corporate headquarters located in Conshohocken PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.

Position Summary:

This position is responsible for providing specialized product and application knowledge and support to the implementation of QH FLUID INTELLIGENCE Initiatives to frontline sales and business development teams and customers across all business segments. Duties will include but not limited to: performing site audits/surveys to determine appropriate QH FLUID INTELLIGENCE equipment to be used and installation location provide assistance to customers tradespeople to install QH FLUID INTELLIGENCE equipment commissioning of equipment troubleshooting and providing post-installation support.

Job Responsibilities:

• Provide very specialized knowledge of specific processes and application expertise at the customer site
• Provide technical support to the sales force handle technical product application-related problems escalated from the field and work closely with sales/Key Account management teams.
• Develop and implement guidelines regarding equipment and test methods / calibrations consistent with best practices.
• Recommend and facilitate improvement initiatives and total cost of ownership projects.
• Generate reports and technical audits/surveys of product application and customer process related items as required.
• Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting etc.
• Ownership of individual development plan (IDP) as agreed upon with direct line manager.
• Select appropriate products from the portfolio in accordance with business needs and product line strategy.
• Collaborate with Commercial Operations and R&D to determine and establish feasibility and total product cost as input for the final offer.
• Develop and deliver presentations to customer and general market on technical/product related subjects including case studies white papers in collaboration with Commercial team.
• Understand the competitive landscape and provide input where applicable.

Education Experience & Skills:

• Bachelors Degree required (MS/MBA preferred) in Chemistry Engineering or any business area. Equivalent combination of education military training and leadership experience will be considered.
• Minimum of 5 years of experience in a customer facing and technical capacity.
• Willingness and ability to travel approximately 50-75% of the time to customer sites.
• Willingness and ability to work from a home-based office near major airport hub.
• Customer Focus Dedicated to meeting customer expectations and requirements.
• Results Driven Holds self and others accountable for achieving performance objectives
• Relationship Management Internal and external.
• Collaboration and influence skills.
• Innovation Demonstrates creative thinking; fosters an environment that encourages out-of-box thinking and openness to new ideas.
• Analytical & Problem Solver Analyzes situations and makes informed decisions with courage and conviction.
• Strong Communication Skills written verbal active listening influence etc.
• Ability to working independently when required.
• Proficient in English - written & spoken.
• Working knowledge of Microsoft Office advanced knowledge of Microsoft Excel.
• Strong working knowledge and understanding of mechanical forces hydraulic / pneumatic fluid and flow
• Working knowledge and understanding of electrical and controls circuits
• PLC Programing Knowledge (Siemens)

Whats in it for you

• Generous annual paid time off.
• 401 (k) employer match.
• Health care dental and vision benefits.
• Employees can receive up to a $1000 bonus by referring a friend to join the company.
• Safety is a top priority at Quaker Houghton. All operators receive extensive on-the-job training during the first 3 months of employment.
• Tuition Reimbursement

EEO STATEMENT: It is Quaker Houghtons policy to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Quaker Houghton will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position.