Online Chat Specialist
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Job Location:
Detroit, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Online Chat Specialist at FDR Financial Group
Job Responsibilities:
- Engage with customers through online chat to provide financial assistance and guidance
- Answer customer inquiries promptly and effectively
- Assist customers in navigating the companys website and online services
- Provide personalized recommendations based on customers financial needs
- Maintain a high level of customer satisfaction through excellent communication skills
Essential Qualifications:
- Previous experience in customer service or financial services industry
- Excellent written communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills
- Attention to detail and accuracy
Desired Experience:
- Minimum of 1-2 years experience in customer service or financial services
- Experience using online chat platforms
Salary & Benefits:
Salary: To be discussed based on experience
Benefits: Health insurance retirement plan paid time off employee discounts
Key Skills
- IT Help Desk
- IT Business Analysis
- Interior Fit-Out
- Legal Operations
- Airlines
