System Implementation Specialist Remote
Share
Job Location:
Fort Lee, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
One of our clients medical devices and services company is looking for an enthusiastic System Implementation Specialist - fully remote.
** Must be authorized to work in US for ANY EMPLOYER.
No H1 Visa supportfor this position.
Fully remote position with 70% travel to customers sites.
Permanent position with great benefits. Salary range 70-90K Depending on experience.
Must live near by major airport.
System Implementation Specialist
Role:
The System Implementation Specialist provides professional hands-on support for companys central station systems ensuring seamless installation integration and performance in hospital environments. This role includes conducting site surveys managing installations and system add-ons troubleshooting complex issues and delivering exceptional customer support throughout the product lifecycle. Specialists also participate in the national on-call rotation providing after-hours support to ensure continuous uptime and customer satisfaction.
Requirements and Skills
Associate degree (minimum) or equivalent in electronics instrumentation or computer technology; Bachelors degree preferred.Experience with telemetry or RF systems (minimum one year preferred).
Working knowledge of Microsoft Windows OS and IT networking concepts.
Strong technical skills in system design installation troubleshooting and repair of monitoring systems.
Excellent communication organization and critical thinking abilities.
Customer-focused independent and solutions-oriented with a positive attitude.
Valid drivers license with a clean driving record.
Functions:
Schedule and perform system installations add-ons and site surveys based on customer requirements and technical specifications.Verify that all systems meet companys performance and quality standards through comprehensive testing.
Provide advanced on-site support for complex or escalated service issues beyond the capabilities of local service representatives.
Deliver after-hours phone support to assist customers service representatives and clinical staff with technical issuesoffering timely solutions to minimize downtime.
Coordinate and perform system updates and upgrades as required.
Maintain detailed and accurate documentation for all service and installation activities in accordance with companys Quality System and Administrative policies.
Collaborate with cross-functional teamsincluding Service Management Technical Support and Clinical Educationto ensure project milestones and customer needs are met.
This is a home-based field position requiring approximately 70% travel to hospital sites. The role involves physical activity including working in ceilings under desks and other hospital infrastructure spaces. Overnight stays and occasional weekend or holiday on-call coverage are required. Must be able to lift up to 75 lbs. with or without assistance.
Required Experience:
IC
Key Skills
- Employee Orientation
- Dayforce
- Human Capital Management
- Visio
- Business Process Modeling
- Process Mapping
- Ceridian
- Smartsheet
- Salesforce
- Peoplesoft
- Project Management
- Microsoft Project
