Donor Relations Specialist

Phoenix, NM - USA

Monthly Salary: $ 500 - 4999

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Become a Part of Something Big!

At Keys to Change employment means contributing to real solutions that make homelessness rare brief and non-recurring across Maricopa County. Our work is guided by our mission of using the power of collaboration to create solutions to end homelessness. Staff across frontline and operational roles support prevention intervention and access to housing with each position connected to measurable outcomes.

We are looking for people who value collaboration accountability customer service and practical problem-solving and who want their work to contribute to lasting change.

Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees including towards monthly premiums for Health Dental Long- and Short-Term Disability and Life insurance (employee only) Paid Time Off 403b 8 Paid Holidays and flexible schedule.

Summary

The Donor Relations Specialist at Keys to Change will focus on frontline fundraising through building relationships with and securing donations from individuals who give at a mid-level giving capacity typically between $500 and $4999. This role involves managing a portfolio of donors developing personalized engagement strategies and collaborating with other development team members to cultivate solicit and steward gifts.

Essential Functions

Donor Cultivation & Solicitation:

Develop and implement strategies to identify qualify cultivate and solicit gifts from mid-level donors.

Grow an initial portfolio of 100 donors through personal outreach stewardship communications and tailored gift invitations.

Implement Stewardship Plan through timely thank-you notes letters and emails and coordinate personalized acknowledgements for CEO Development Director and Development Manager.

Craft compelling messaging and materials for personalized donor communications.

Relationship Management:

Build and maintain strong relationships with mid-level donors through regular communication and personalized engagement.

Provide exceptional donor service including prompt responses to inquiries and accurate gift processing.

Track donor interactions and engagement activities in the organizations CRM system.

Collaboration:

Work closely with Development Team members to identify and upgrade high-potential donors.

Data Analysis & Reporting:

Analyze donor data to identify trends and inform engagement strategies.

Track key metrics and share strategies during regular portfolio and pipeline review meetings for effective moves management and long-term donor engagement.

Other Duties:

Support Development Team in planning and executing fundraising events and campaigns.

Ongoing professional development to stay current on fundraising best practices.

Other duties as assigned.

Minimum Qualifications

Demonstrates a commitment to exceptional donor service and hospitality ensuring a positive timely and personalized donor experience at every point of engagement.

Bachelors degree preferred with at least two years experience in fundraising donor relations or nonprofit communications.

Strong interpersonal and communication skills both written and verbal.

Excellent organizational and project management skills.

Proficiency in CRM systems and donor management software.

Ability to work independently and collaboratively in a team environment.

A passion for the organizations mission and a commitment to donor-centric fundraising.

Demonstrated record of closing mid-level or major gifts.

Access to reliable personal vehicle and transportation.

Membership in AFP (Association of Fundraising Professionals) and abide by the AFP Code of Ethical Standards and Donor Bill of Rights.

Work Environment

Mobility sufficient to conduct regular duties within a normal office environment.

Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.

Onsite

Required Experience:

Become a Part of Something Big!At Keys to Change employment means contributing to real solutions that make homelessness rare brief and non-recurring across Maricopa County. Our work is guided by our mission of using the power of collaboration to create solutions to end homelessness. Staff across fro...