Administrative Manager

Millimans Seattle Health Practice seeks an Administrative Manager to work under the direct supervision of the Director of Operations supporting our leadership and broader staff team in our Seattle office. The Administrative Manager will play a pivotal role in overseeing administrative and billing operations and providing leadership to the administrative and billing team.

About Our Practice

Millimans Seattle Health Practice partners with a broad spectrum of organizations including insurance companies health plans government agencies healthcare providers reinsurers Accountable Care Organizations (ACOs) health technology firms and employers. Our team includes over 180 actuarial professionals supported by expert consultants IT specialists and dedicated operations staff.

Join Milliman and collaborate with some of the most accomplished professionals in the health industry. Our mentor program ensures you have a dedicated colleague to guide your career growth providing the support and resources you need to thrive. For motivated candidates this is an exceptional opportunity to advance professionally while making a meaningful impact in healthcare.

What You Will Do

In this role you will have the opportunity to:

• Oversee all day-to-day operations of the Administrative and Billing teams ensuring efficient high-quality support for the practice.
• Continuously evaluate tools and processes to identify inefficiencies proactively recommending and implementing improvements.
• Independently lead complex cross-functional (often technical) projects to streamline and optimize operational workflows.
• Provide leadership coaching and feedback to the Administrative and Billing teams; develop performance metrics and create opportunities for professional growth to strengthen team skills and capabilities.
• Help build and sustain an efficient collaborative and diverse operations function that supports the success of the Seattle Health practice.

What Were Looking For

Professional Qualifications

• Some college required; bachelors degree preferred
• Minimum of seven or more years of progressive administrative experience including at least three years in a leadership or supervisory capacity.
• Demonstrated ability to independently lead and drive large cross-functional operations initiatives.
• Proven experience implementing technological solutions to enhance operational efficiency.
• Intermediate or higher knowledge of Microsoft Office applications especially SharePoint and Excel.
• Demonstrated aptitude to learn internal tools quickly including but not limited to internal ticketing systems billing reports and timekeeping tools.
• Hands-on approach to analyzing tools and systems with the ability to recommend and implement enhancements.
• Visual acuity to prepare read and analyze data.
• Must be available to work on-site in our Seattle office and work minimal overtime as necessary.
• Able to stand walk lift and move objects weighing up to 25 pounds.

Personal Qualifications

• Proven leadership skills with the ability to lead and motivate a team effectively.
• Accuracy and strong attention to detail.
• A polished demeanor and ability to interact professionally and amicably with all levels of staff.
• Direct experience managing initiatives involving executive-level stakeholders.
• Thrives in ambiguous fast-paced environments and demonstrates decisive confident decision-making.
• Demonstrates a growth mindset and is flexible to changing business needs.
• Resourceful service-oriented dependable and tactful with the ability to learn quickly and work independently.
• Efficient worker with good organizational skills who can prioritize numerous projects and tasks support multiple professionals and work with frequent interruptions and time constraints.
• Demonstrated integrity trustworthiness and respect for confidentiality.
• Experience with legal agreements and vendor management.
• Enthusiastic helpful attitude with a willingness to learn.
• Good analytical and problem-solving skills.
• Track record of collaborating in a team environment.
• Ability to receive and integrate feedback.

Preferred Qualifications

• Experience with Asana Concur Adobe Acrobat and process management software preferred but not required

Location

This position is based out of the Milliman office in Seattle WA. Applicants must be willing to work onsite full-time. After training is complete you will have the opportunity to work 1 day a week remotely.

Compensation

The overall salary range for this role is $82455 - $131905. A combination of factors will be considered including but not limited to education relevant work experience qualifications skills certifications etc. Employees are also eligible for a bonus under our standard bonus policy.

Benefits

We offer a comprehensive benefits package designed to support employees health financial security and well-being. Benefits include:

• Medical Dental and Vision Coverage for employees dependents and domestic partners.
• Employee Assistance Program (EAP) Confidential support for personal and work-related challenges
• 401(k) Plan Includes a company matching program and profit-sharing contributions
• Discretionary Bonus Program Recognizing employee contributions
• Flexible Spending Accounts (FSA) Pre-tax savings for dependent care transportation and eligible medical expenses
• Paid Time Off (PTO) Begins accruing on the first day of work. Full-time employees accrue 15 days per year and employees working less than full-time accrue PTO on a prorated basis
• Holidays A minimum of 10 paid holidays per year
• Family Building Benefits Includes adoption and fertility assistance
• Paid Parental Leave Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability Fully paid by Milliman

Who We Are
Independent for over 75 years Milliman delivers market-leading services and solutions to clients worldwide. Today we are helping companies take on some of the worlds most critical and complex issues including retirement funding and healthcare financing risk management and regulatory compliance data analytics and business transformation.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions develop future leaders and amplify the voices of their constituents. We encourage our employees to give back to their varied professions including leadership in professional organizations. Please visit our web site ( to learn more about Millimans commitments to our people inclusion and sustainability.

Through a team of professionals ranging from actuaries to clinicians technology specialists to plan administrators we offer unparalleled expertise in employee benefits investment consulting healthcare life insurance and financial services and property and casualty insurance.

Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability or status as a protected veteran.

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Required Experience:

Manager