Senior Account Manager

Who is Nexxen
Flexible advertising unified by data. Nexxen empowers advertisers agencies publishers and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them. Our flexible and unified technology stack comprises a demand-side platform (DSP) and supply-side platform (SSP) with the Nexxen Data Platform at its core.

Why join the Nexxen team
With a global footprint you can be part of a team that is transforming advertising through our creative flexible and unified solutions. Employees hustle commit and dedicate themselves to pillars that make up the Nexxen Way the 3Cs - Customer Centric Curious Mindset Collaborative with No Ego.

Important Notice from Nexxen: Your Safety Matters

At Nexxen we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment (whether in cash cryptocurrency or any other form) as a condition of employment offer positions that require you to invest in vague or dubious financial schemes or promote roles that resemble get-rich-quick opportunities. If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name please contact us at to verify its legitimacy. Your trust is important to us. Stay safe and informed.

Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity

Job Summary:

The Senior Account Manager owns the client-facing relationship post-sale. The Senior Account Manager provides superior client service through premium campaign management relationship development account retention & upsell addition to regular and proactive client communication Senior Account Managers interact across Nexxens internal departments as well as the partner landscape on behalf of their clients. The Senior Account Manager maximizes client retention and generates upsell revenue by delivering best-in-class reporting insights and results.

Duties/Responsibilities:

Cultivating relationships with existing clients to maximize client satisfaction retention and growth

Assessing client needs to implement strategies to meet client KPIs and help drive revenue for Nexxen

Work as liaison between client and internal departments to coordinate campaign updates upsell opportunities and troubleshoot delivery and performance issues

Manage the campaign launch process from start to finish inclusive of client kick off call strategy recommendation asset collection optimization and delivery of performance reporting

Utilize Salesforce and update subsequent internal systems to ensure all campaign information is updated and accurate

Deep understanding of Nexxens entire product offering and best practices for campaign effectiveness and upselling

Proactively using data trends market insights and logic to develop tailored campaign recommendations and upsell opportunities for continued success

Tasked with supporting regional growth goal QoQ and being primary point of contact for the customer on day-to-day account needs

Performs work directly under the supervision of Account Management Director or Manager

Work closely with the other Account Managers on your team to provide support and collaboration

Become a Subject Matter Expert on specific aspects of the business and take ownership of knowledge sharing within the Account Management team

Play an important role in building team culture and empowering team members to live up to company values

Desired Characteristics/skills/Experience:

4 years in digital media or account management

Previous Account Management or Client Success experience strongly preferred

Experience working in a cross-functional client-facing role with a proven ability to manage competing priorities

Self-motivated to dig in to learn about products technology customers and competitors

Process oriented with a strict attention to detail

Excellent communication organizational analytical presentation and project management skills

Strong understanding of programmatic ad tech self-serve DSPs SSPs market and auction dynamics a plus

Able to contribute to a team while working with other departments and logically prioritizing various requests and responsibilities

Minimum Required Skills/education/experience/any physical requirements:

Outstanding computer skills including strong knowledge of brand verification partners Salesforce brand safety partners and ad servers

PowerPoint and Excel skills including pivot tables chart marking and manipulation of large data sets.

Proven verbal and written communication skills in a consultative client-facing environment

BA/BS or graduate degree preferred with a strong academic record

In support of pay transparency and equity the minimum and maximum full-time annual base salary for this role is $80000 - $96000 the time of posting with the potential of an incentive or bonus. While this is our reasonable expectation this is not a guarantee of compensation or salary actual compensation is influenced by a wide range of factors including but not limited to skill set level of experience education certifications responsibility and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits including medical dental vision disability insurance 401(k) EAP parental leave unlimited vacation and company-paid holidays. The specific programs and options available will vary depending on the state start date and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.

#LI-KH1

#LI-Hybrid

For information about how we handle your personal information please view our Applicant and Candidate Privacy Notice

Required Experience:

Manager