Swift7 Consultants is seeking a motivated and detail-oriented Call Center Representative to join our team in Austin this role you will serve as a key point of contact between the company and its clients ensuring high-quality service clear communication and accurate handling of inquiries. This position is ideal for individuals who enjoy structured environments and value professionalism.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information regarding services processes and client inquiries
Document call details and update internal systems with precision
Resolve issues efficiently while maintaining a positive customer experience
Follow company guidelines and quality standards at all times
Collaborate with internal teams to ensure smooth communication and service delivery
Qualifications :
Strong verbal communication skills in English
Ability to remain organized and focused in a fast-paced environment
Professional attitude with strong attention to detail
Basic computer proficiency and ability to learn internal systems
Reliability punctuality and a commitment to quality service
Additional Information :
Competitive salary ($44000 $49000 per year)
Growth and advancement opportunities within the company
Supportive and professional work environment
Ongoing training and skill development
Stable full-time employment
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more