The Role
Reporting to the Insurance Sales and Service Manager you will provide a broad range of insurance services to customers through inbound and outbound telephone contact. Utilise your customer service and sales skills to deliver an exceptional customer experience. Assistance with administrative functions will also be an element of the role on an as needs basis.
Your key responsibilities will include but are not limited to:
- Quoting and selling a broad range of insurance products
- Assisting customers to make informed decisions by explaining the features and benefits of the various products
- Processing a wide variety of service requests on existing business
- Responding to general enquiries
- Liaising with insurance providers as required
Qualifications :
About You
- Excellent customer service skills
- A strong commitment to business growth and team success through a positive sales attitude and a focus on personal performance standards
- Ownership for your own learning and consolidation of training provided
- A willingness and the ability to work with some independence
- Flexibility to work variable shift hours
- Proficient with the use of the MS Office Suite
- A working knowledge of CRM and CBS is desirable but not essentia
Additional Information :
See yourself in our team
As a Beyond Bank Insurance Consultant you will become an insurance expert and will be the first point of contact for new and existing Insurance customers. Your role will be to promote our insurance products focus on converting sales enquiries and servicing existing customer through exceptional customer experiences. You will join a fun supportive and collaborative team environment with a strong focus on exceeding our customer insurance needs.
Why work for Beyond Bank
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples people living with disability LGBTQIA as well as culturally diverse community members to apply for our roles.
Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application recruitment selection and/or assessment process or modifications for accessibility to our locations please contact us at
And theres even more benefits:
- Additional 3 paid work-life balance days
- Paid community volunteer days to support many community charities across Australia
- Access to employee discounts health and wellbeing initiatives employee and family assistance plus more
- A flexible and diverse working environment
- Career development opportunities training and coaching
By joining Beyond Bank you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.
What does our recruitment process look like
The process can include a phone screen video interview virtual or face-to-face interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.
Apply Now!
To find out more about Beyond Bank visit or for more information contact
Applications close 13/02/2026
As a certified B Corp we are using our business as a force for good.
By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.
Remote Work :
No
Employment Type :
Full-time
The Role Reporting to the Insurance Sales and Service Manager you will provide a broad range of insurance services to customers through inbound and outbound telephone contact. Utilise your customer service and sales skills to deliver an exceptional customer experience. Assistance with administrative...
The Role
Reporting to the Insurance Sales and Service Manager you will provide a broad range of insurance services to customers through inbound and outbound telephone contact. Utilise your customer service and sales skills to deliver an exceptional customer experience. Assistance with administrative functions will also be an element of the role on an as needs basis.
Your key responsibilities will include but are not limited to:
- Quoting and selling a broad range of insurance products
- Assisting customers to make informed decisions by explaining the features and benefits of the various products
- Processing a wide variety of service requests on existing business
- Responding to general enquiries
- Liaising with insurance providers as required
Qualifications :
About You
- Excellent customer service skills
- A strong commitment to business growth and team success through a positive sales attitude and a focus on personal performance standards
- Ownership for your own learning and consolidation of training provided
- A willingness and the ability to work with some independence
- Flexibility to work variable shift hours
- Proficient with the use of the MS Office Suite
- A working knowledge of CRM and CBS is desirable but not essentia
Additional Information :
See yourself in our team
As a Beyond Bank Insurance Consultant you will become an insurance expert and will be the first point of contact for new and existing Insurance customers. Your role will be to promote our insurance products focus on converting sales enquiries and servicing existing customer through exceptional customer experiences. You will join a fun supportive and collaborative team environment with a strong focus on exceeding our customer insurance needs.
Why work for Beyond Bank
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples people living with disability LGBTQIA as well as culturally diverse community members to apply for our roles.
Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application recruitment selection and/or assessment process or modifications for accessibility to our locations please contact us at
And theres even more benefits:
- Additional 3 paid work-life balance days
- Paid community volunteer days to support many community charities across Australia
- Access to employee discounts health and wellbeing initiatives employee and family assistance plus more
- A flexible and diverse working environment
- Career development opportunities training and coaching
By joining Beyond Bank you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.
What does our recruitment process look like
The process can include a phone screen video interview virtual or face-to-face interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.
Apply Now!
To find out more about Beyond Bank visit or for more information contact
Applications close 13/02/2026
As a certified B Corp we are using our business as a force for good.
By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.
Remote Work :
No
Employment Type :
Full-time
View more
View less