Process Integration Manager

• Shape the future of Workforce Planning at Qantas by setting the standard for process excellence across a critical operational function influencing how thousands of people experience systems workflows and decisionmaking every day. 
• Drive highvisibility transformation where your expertise will elevate capability enhance governance and enable smarter simpler and more consistent ways of working across a complex dynamic environment. 
• Be a key voice in transformation partnering with leaders across the business to embed better practices uplift capability and help build the future operating model of Workforce Planning at Qantas. 

At Qantas we understand our priorities and what needs to be delivered taking the initiative to keep things moving. Navigating through our complex work environment we bring teams and individuals together to deliver on our customers expectations.      

Taking ownership is critical. Whether were working individually or as a group we challenge ourselves to make progress and deliver results. We wont settle for anything less than the best outcome.   

As the Process Intergration Manager you will play a key role in shaping how Workforce Planning operates by designing documenting and improving the processes that keep our business running safely and efficiently. Youll bring clarity to complex workflows create consistency across teams and ensure our processes and procedures reflect the standards rules and requirements that underpin our operation. 

Working closely with planning teams supervisors and operational leaders youll take the time to understand how work happens today and identify practical opportunities to make it smoother simpler and more effective. Youll support teams through change build confidence in new ways of working and help uplift process knowledge across a diverse workforce. Whether youre mapping endtoend processes guiding teams through updates or maintaining our central process library youll be at the heart of how we improve and evolve.  

To be successful youll have:  

• Proven experience in process design mapping and improvement ideally using Holocentric or similar modelling tools. 
• A strong understanding of operational workflows rules and compliance requirements within large or highly regulated environments. 
• Experience supporting system or process changes endtoend  from gathering requirements to testing preparing for golive and embedding new ways of working. 
• Excellent communication and stakeholder engagement skills with the ability to translate complex processes into clear practical steps for nontechnical teams. 
• Confidence in coaching and uplifting others particularly supervisors and planning teams who may be less familiar with process mapping or systems thinking. 
• A proactive improvementdriven mindset with the ability to identify opportunities challenge constructively and drive outcomes. 
• Strong organisational skills with the ability to manage multiple priorities maintain documentation discipline and deliver work to agreed timelines. 
• A collaborative working style grounded in curiosity adaptability and a genuine enthusiasm for helping teams operate more effectively. 

Why the Qantas Group      

Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.   

There are many different opportunities across our team which means youll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.        

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.      

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships. 
• Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan. 
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.    

Qantas are equal opportunity employers so by coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. 
 
Be a part of something special and play your part in the Qantas story get in touch today. 

Applications close Wednesday 4th February 2026 

Remote Work :

No

Employment Type :

Full-time