Senior Technical Program Manager
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Job Location:
Redmond, WA - USA
Yearly Salary:
$ 135000 - 145000
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Who is Blueprint
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WhatdoesBlueprintdo
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WhyBlueprint
At Blueprint we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division our multifaceted services team or you want to grow your career in human resources your ability to make an impact is amplified when you join one of our teams. Youll focus on solving unique business problems while gaining hands-on experience with the worlds best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint youll have the opportunity to work with multiple clients and teams such as data science and product development all while learning growing and developing new solutions. We guarantee you wont find a better place to work and thrive than at Blueprint.
In This Role
In this role you will lead cross-functional technical programs focused on infrastructure telemetry health device monitoring and operational excellence across a global datacenter footprint. You will partner closely with engineering operations and platform teams to ensure critical infrastructure systems are properly monitored data quality is maintained and incidents are detected and resolved efficiently. This role is ideal for a seasoned Technical Program Manager with deep experience in datacenter environments telemetry systems and data-driven operational improvement.
Responsibilities
Lead the design development and rollout of dashboards and monitoring tools to assess infrastructure and telemetry health across global facilities
Manage programs that detect alert and remediate anomalies in utility and infrastructure data (e.g. power and water usage discrepancies)
Drive continuous improvement of device onboarding processes to ensure new infrastructure components are fully integrated into monitoring systems
Oversee incident management workflows including triage root cause analysis corrective actions and resolution tracking
Partner with engineering operations and external teams to define and refine alerting logic for outages performance degradation and data quality issues
Identify gaps in monitoring coverage and lead initiatives to improve observability reliability and data accuracy
Maintain and evolve the teams operational framework including backlog management sprint planning and delivery tracking
Develop and maintain internal documentation such as playbooks workflows and engagement models to support cross-functional execution
Facilitate stakeholder communications workshops and program reviews to drive alignment transparency and accountability
Qualifications (Required)
7 years of experience in technical program management within complex cross-functional environments
5 years of hands-on experience with infrastructure monitoring and telemetry systems in datacenter or large-scale infrastructure environments
Strong understanding of telemetry pipelines health metrics dashboards and alerting frameworks
Experience managing incident detection and response workflows including data analysis root cause investigation and corrective actions
Proven ability to lead multi-stakeholder programs from planning through execution using agile methodologies
Proficiency with backlog management and delivery tools such as Jira Azure DevOps or similar platforms
Experience with data visualization and reporting tools (e.g. Power BI Tableau or equivalent)
Excellent communication skills with the ability to translate technical data into clear actionable insights
Demonstrated ability to manage competing priorities in a fast-paced operationally critical environment
Preferred Qualifications
Prior experience working in datacenter critical environments or large-scale infrastructure operations
Familiarity with electrical systems and telemetry-driven monitoring solutions including power and utility metering
Experience improving device lifecycle management and onboarding processes for infrastructure components
Background in operational excellence service health or reliability engineering programs
Strong stakeholder facilitation skills including running workshops reviews and cross-team planning sessions
Experience driving continuous improvement initiatives using data analysis and operational metrics
SalaryRange
$135000 to $145000 annually. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience skills and internal equity. The final salary and job title may vary depending on the selected candidates qualifications and could fall outside the stated range.
EqualOpportunityEmployer
Hybrid 3 days per week in Redmond WA
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Blueprint is redefining the data solutions ecosystem. Headquartered in the greater Seattle area with employees across the US and Europe, Blueprint is a data intelligence firm that is committed to delivering an informed world. Focusing on customer experience and intelligent supply chai ... View more
