Infrastructure Technician
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Job Location:
Yearly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Infrastructure Technician at Amplius youll play a key role in supporting and developing our onpremise and cloudbased IT infrastructure. Youll help ensure our systems are secure reliable and highperforming providing effective thirdline support while contributing to a safe stable and resilient digital environment for colleagues and customers.
Salary: 38950.04
Contract: Permanent
Your week: 36.25 (Mon Fri 8am 4.15pm or 9am 5.15pm)
Location: Hybrid weekly presence required in Boston office
Snapshot of your role
Provide third line effective support resolving escalated incidents within agreed service levels.
Monitor systems proactively addressing issues early and responding to cybersecurity alerts.
Maintain and support onpremise and cloud infrastructure including servers networks and communications systems.
Assist with configuration installations updates and infrastructure maintenance including occasional outofhours work.
Maintain accurate documentation and support the knowledge transfer to IT support teams.
Travel to remote sites when needed to resolve technical issues that cannot be handled remotely.
What were looking for
Relevant IT training or experience with a strong interest in infrastructure technical development.
Sound understanding of IT support problemsolving techniques and rootcause analysis.
Experience working with networks communications systems installations and infrastructure troubleshooting.
Strong integrity professional communication and ability to translate technical issues for nontechnical audiences.
Selfmotivated committed to continuous learning and adaptable to changing priorities.
Desirable
MCSA Office 365 / Microsoft 365 Certified Administrator Expert (or working towards).
Microsoft Azure Fundamentals certification (or working towards).
Experience with enterprise tools such as Citrix SCCM/Endpoint Manager HyperV Sophos Azure MS SQL Zscaler Rubrik/DPM UniFi Tenable etc.
Experience working in a 2nd/3rd line technical role.
A full UK driving licence access to own car and willingness to travel to remote sites is required.
Please read the attached Job Description before applying so you understand the full scope of the role.
Timeline
Closing: 10th February
Ms Teams Screenings: 13th February
On Site Interviews: 16th February
Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Have questions Contact and well be in touch to support you with any questions queries or conundrums!
INDHIGH
The Company
Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.
The Benefits
The Benefits
Documents
Required Experience:
IC
Key Skills
- Ruby
- Disaster Recovery
- Active Directory
- SOA
- Cloud
- IaaS
- PowerShell
- AWS
- Infrastructure
- Linux
- VPN
- Hyper-V
- VM
- IP
- Identity
About Company
Our mission is more homes, stronger communities, better lives. We build affordable homes, provide personal support, and help people to learn, work and be healthy.
