Senior Trader Voice Infrastructure Engineer
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Trader Voice role is to provide technology leadership for developing integrating and supporting Client Healths Technology Voice Services. This position will require deep domain knowledge which will provide advanced technical experience related to voice design implementation and migrations. This individual is expected to understand common industry voice technology and methodologies to implement Trader Voice platforms in an enterprise setting.
Job responsibilities
- Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering assisting operation teams monitoring controls.
- Management and monitoring of the Trading Voice infrastructure.
- Perform ready for business checks.
- L3 Engineering and Troubleshooting any Trading Voice related issues.
- Certify new Software releases and assess new features.
- Adhere to Internal Controls and procedures.
- Ensure deadlines and SLA are met.
- Be part of the change process around production activities and review Vendor Provided SoWs.
- Liaise with external partners and vendors for support and change management.
- Ensuring appropriate escalation to management as soon as an issue is escalated.
Required qualifications capabilities and skills
- 5 Years experience in Trader Voice Engineering
- Knowledge of Trader Voice systems (IPC systems Hoots Private Lines Cloud9 etc.)
- Deep SIP protocol and VoIP Telephony expertise
- Experience with running software in a VDI environment
- Experience with running VMs on ESXi and KVM environment
- Experience with database technologies (MySQL MS SQL) administration and query search operations.
- Understanding of CISCO telephony MS Teams Skype for Business applications.
- Understanding of Private wires and Hoot Networks
- Understanding of Voice Recording NTR NTRX Compass systems
Preferred qualifications capabilities and skills
- Detailed-oriented and organized.
- Ability to work independently and as a part of a cross-functional global team.
- Professional experience documenting planning and managing platforms through their life cycle.
- Strong problem-solving skills.
- Desire to learn and adapt to new technology skillsets.
- Strong customer-service and interpersonal skills.
- Knowledge of standard methodologies of Service Delivery (Agile ITIL ITSM)
- Experience of working in a financial institution in technology
Required Experience:
Senior IC
Key Skills
- EIGRP
- VOIP
- VMware
- Avaya
- BGP
- LAN
- OSPF
- QoS
- Project Planning
- Scripting
- Unity
- Troubleshooting
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
