Jr. Contract Billing Meter Specialist

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Jr Contract Billing Meter Specialist

About the Client: We tailor solutions for Managed IT Print Cloud and Security solutions we simplify our clients lives by being a single-source solutions provider.

Overview: The Contract Billing Meter Specialist is accountable for the auditing collecting and
maintaining of data associated with customers office equipment

Responsibilities:

Facilitate optimized meter acquisition process
Manage Meter Inbox in Outlook respond to questions and requests enter incoming meters and providing meters to supporting dealers
Review and audit of eAutomate Meter Contact reports to ensure accurate request generations
Input customer meter billing information into eAutomate
Communicate to Contract Billing Supervisor any customer meter billing issues
Review and audit meter reports to ensure eAutomate sync; identify and investigate unmanaged suspect devices.
Partner with service team to resolve all serial number issues or other related issues that are discovered during or after service is performed on machines under contract
Interact with contract administrators with serial corrections location moves contract questions etc.
Encourages and builds positive relationships and communicates effectively with all co- workers and outside customers and vendors
Conducts self at all times as the public image of the company in accordance with Code of Conduct
Other duties may be assigned to meet business needs

Qualifications:

Ability to sustain a high level of activity; prioritize and perform a variety of concurrent tasks with minimal direction
Self motivated strong desire for task completion and follow up
Sharp attention to detail and accuracy; excellence organizational skills
Excellent communication and customer service skills via telephone e-mail and in person
Strong relationship management skills with external and internal customers
Must be able to develop partnerships with local management
Proficiency using MS Office Suite; Word PowerPoint Outlook and Advanced Excel skills necessary (Lookup & Pivot Tables)
Previous experience with eAutomate (ERP System) is desired but not required
Previous customer service administrative sales or marketing experience desired but not required

Schedule: 10pm-7am PH TIME

Setup: Remote

Why Join STAFFVIRTUAL

Competitive compensation and benefits package
- HMO Day 1 FREE dependent coverage
- De minimis and allowances
- Attendance bonus
- Paid time offs
Company-provided work setup (laptop monitor accessories)
Training career growth and global exposure
A collaborative and supportive team culture

If youre a motivated client-focused professional whos ready to grow with a company that values people and performance wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

Job Title: Jr Contract Billing Meter Specialist About the Client: We tailor solutions for Managed IT Print Cloud and Security solutions we simplify our clients lives by being a single-source solutions provider. Overview: The Contract Billing Meter Specialist is accountable for the auditing collect...