Junior CRM Specialist
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Description
Requirements
Benefits
New User Onboarding & Activation
- Execute CRM journeys guiding users from:
- App install to first booking
- First booking to second booking
- Deploy onboarding campaigns that educate users on app USPs pricing and key features
- Support first-ride incentive and welcome offer execution
CRM Campaign Execution
- Build QA and launch CRM campaigns across push notifications in-app messages and other available channels
- Ensure correct segmentation eligibility and timing of campaigns
- Coordinate with the Senior CRM Manager on campaign logic and priorities
Promo Execution Support
- Assist in setting up and validating promo logic using promo tools
- Ensure new user offers are applied correctly and only to intended segments
- Support QA and monitoring during campaign launches
Reporting & Optimization Support
- Track and report key activation metrics such as:
- First booking rate
- Time to first booking
- First to second booking conversion
- Identify drop-off points and share insights for optimization
Requirements
- 13 years of experience in CRM digital marketing or growth roles
- Familiarity with CRM tools (MoEngage or similar preferred)
- Strong attention to detail and execution discipline
- Basic understanding of funnels segmentation and performance metrics
- Strong coordination and communication skills
Benefits
- Freedom of work
- Work-life balance
- Free meals and use of gym
- Opportunities for promotion
- Competitive salary
- Pay raise
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
Why join Angkas
Required Experience:
Junior IC
Key Skills
About Company
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