Lead Technical Support Service

Perth - Australia

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you ready to lead with purpose and shape the future of technical support services

Were looking for a passionate and experienced Lead Technical Support Service to guide a talented team drive innovation and deliver exceptional services to our clients.

This is more than just a technical role its a leadership opportunity where your ability to coach support and inspire others will make a real difference.

As our Lead Technical Support Service you will:

Lead and support a team of service engineers fostering a culture of safety collaboration and continuous improvement.
Oversee team performance recruitment and development helping each team member grow and succeed.
Ensure high-quality service delivery on client sites and in our facilities aligned with Original Equipment Manufacturing (OEM) standards.
Manage timesheets expenses and approvals to keep operations running smoothly.
Work closely with clients to understand their needs and ensure maximum value from our services.
Plan and coordinate maintenance shutdowns breakdown responses and improvement projects.
Investigate equipment issues and support technical problem-solving and reporting.

Were looking for someone who has:

Minimum Certificate III in a relevant trade.
Proven experience in a similar leadership role.
Strong communication and relationship-building skills.
Experience in customer relationship management.
Experience in resources and bulk materials handling.
A commitment to safety and familiarity with mining industry standards.
The ability to interpret technical manuals and drawings with confidence.

Why Youll Love It Here:

Supportive and Inclusive Culture:Join a team that values collaboration respect and diversity.
Career Development:We invest in your professional growth and create opportunities to advance your career.
Work-life Balance:We understand the importance of flexibility.
Health and Wellbeing:Access to health and wellness programs including mental health support.
Leadership Support:Learn and connect with experienced professionals who are invested in your success.
Family-Friendly Policies:We offer paid parental leave and other initiatives to support working parents.
Employee Benefit programs:including discounts program salary sacrifice options and length of service recognition.

Ready to make an impact with a supportive team Apply today!

A place where we are all welcome:

At Sandvik we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.

Sandvik Rock Processing Australia is proud to be a WORK180 Endorsed Employer. We are committed to fostering an inclusive and supportive workplace and you can explore our policies and employee benefits on the WORK180 website.

Who can apply:

This role is open to Australian and New Zealand citizens Australian permanent residents and candidates who hold or can obtain a valid working visa.

As we aim for a fair recruitment process we utilize assessment tools to safeguard objectivity. When you apply for this job you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins afterwards.

As part of our commitment to safety we may require a national police check and other applicable security medical and character requirements for this position.

If you have any concerns please know that we are here to support you throughout the application process. We wish you the best of luck with your application.

About Sandvik Rock Processing Solutions:

We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence we help our customers optimise their comminution and material handling operations for maximum performance safety and efficiency.

We apply our profound industry expertise in crushing screening feeding loading and wear protection to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge full range of digital tools high-quality OEM spare parts consumables and life-cycle services.

Employing around 3000 professionals worldwide Sandvik Rock Processing Solutions is a business area of the global high-tech engineering group 2024 the group had approximately 41000 employees sales in more than 150 countries and revenues of about SEK 123 billion.

For more information please visit to Apply:

If you are interested in the position please submit your CV via Apply for this job. Applications will be open until 19 December 2025 or may close sooner if a suitable candidate is identified.

Contact Information:

For further information about this position please contact

Are you ready to lead with purpose and shape the future of technical support servicesWere looking for a passionate and experienced Lead Technical Support Service to guide a talented team drive innovation and deliver exceptional services to our clients.This is more than just a technical role its a l...