Quality Assurance Manager

About Carrier

Carrier Global Corporation a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do. For more information visitor follow Carrier on social media at@Carrier.

Sensitech Inc. a Carrier company under the Climate Solutions Transportation (CST) segment is a global leader in supply chain visibility solutions. Sensitech helps ensure the quality and integrity of temperature-sensitive products across the pharmaceutical food and industrial sectors. As part of Carrier Global Corporation Sensitech is committed to innovation sustainability and global impact.

About this role

The Quality Assurance Manager oversees and drives the quality management program for Sensitechs pharma and life sciences operations. The Quality Assurance Manager ensures that all products services and processes comply with regulatory standards (FDA EMA ISO GMP GDP) and internal quality policies. The Quality Assurance Manager acts as a key liaison between quality engineering operations and regulatory affairs to promote a culture of continuous improvement and operational excellence.

This is an onsite role in Beverly MA.

We value our people and offer an extensive benefits package with financial rewards including health insurance retirement savings plan and also lifestyle support with flexible working and parental leave. Plus well support your growth with paid-for external training programs and courses.

Key Responsibilities

Quality Management & Compliance

• Develop implement and maintain Quality Management System (QMS) procedures related to Quality Assurance (QA) aligned with GMP GDP ISO 9001 ISO 13485 and applicable regulatory requirements.
• Ensure compliance with FDA EMA ICH and other relevant regulatory bodies for pharmaceutical and life sciences operations.
• Review and approve SOPs work instructions quality records and validation documentation.
• Support external customer audits.

Product & Process Quality Oversight

• Oversee QA activities for product development manufacturing packaging and distribution.
• Monitor product release processes to ensure compliance with quality and regulatory requirements.
• Manage investigations of deviations non-conformances Out-of-Specification (OOS) results and customer complaints.
• Approve Corrective and Preventive Actions (CAPA) and verify their effectiveness.

Risk Management & Continuous Improvement

• Conduct risk assessments for products processes and suppliers.
• Implement quality metrics and reporting systems to track compliance and performance.
• Lead continuous improvement initiatives to enhance process efficiency product reliability and regulatory compliance.
• Support change control processes and assess the impact of changes on product quality and compliance.

Leadership & Collaboration

• Mentor and guide QA employees; promote a culture of quality awareness across the organization.
• Collaborate with cross-functional teams including Engineering Operations Supply Chain and Regulatory Affairs.
• Act as the primary QA contact for suppliers contract manufacturers and logistics partners.
• Provide quality guidance and training to employees at all levels.

Basic Qualifications

• Bachelors degree.
• 5 years of experience in quality assurance in pharma biotech or life sciences.
• 2 years of experience in leading global teams.

Preferred Qualifications

• Bachelors in Life Sciences Pharmacy Biotechnology or Engineering.
• Masters degree in Life Sciences Pharmacy Biotechnology Engineering.
• Experience with cold-chain monitoring logistics or medical device quality systems.
• Familiarity with electronic quality systems (EQMS) and digital tools for QA/QC management.
• Certification in quality (e.g. CQE CQA Six Sigma).
• In-depth knowledge of GMP GDP ISO 9001 ISO 13485 and FDA/EMA regulations.
• Experience with validation qualification and quality control processes in a regulated environment.
• Experience with cold-chain monitoring logistics or medical device quality systems.
• Familiarity with electronic quality systems (EQMS) and digital tools for QA/QC management.
• Certification in quality (e.g. CQE CQA Six Sigma).
• Leadership and interpersonal skills.
• Analytical and problem-solving abilities.
• Detail-oriented organized and able to handle multiple projects simultaneously.
• Effective English written and verbal communication skills including report writing and documentation review.

Additional information

• Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Benefits

Employees are eligible for benefits including:

• Health Care benefits: Medical Dental Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days up to15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave;parental leave; family and medical leave; bereavement leave; jury duty; military leave;purchasedvacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering please click here: Work With Us Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

This position is entitled to short-term cash incentives subject to plan requirements.

Factors which may affect pay within this range include but are not limited to skills education experience and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 01/26/2026

Pay Range:

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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