General Manager Hilton Garden Inn Hanoi
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
EOE/AA/Disabled/Veterans
Hilton Overview:
With 24 world-class brands in 140 countries and territories comprising more than 8400 properties Hilton offers countless opportunities to addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton the #1 Worlds Best Workplace awarded by Great Place to Work & Fortune.
Property Overview:
The Hilton Garden Inn Hanoi is a 87 room contemporary property located in Hanois Central Business District just a short walk from major attractions such as the Hanoi Opera House Hoan Kiem Lake and the Old Quarter. With 2 F&B outlets a 24hour fitness center and convenient business amenities Hilton Garden Inn Hanoi is an deal choice for both business and leisure travelers seeking quality and accessibility in the heart of the city.
Role Description:
The General Manager at Hilton Garden Inn Hanoi is responsible for managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability.
1. Champion Business Excellence
Drive the hotels financial success and guest satisfaction by exceeding key performance indicators.
Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
Stay ahead of market trends and seize new opportunities
2. Lead with Vision
Inspire a culture of excellence by providing strong leadership to all team member
Monitor and develop team member performance particularly the executive team and department heads
Foster a workplace where every team member thrives and contributes to the propertys collective goals
3. Elevate Guest Experience
Manage operations with a keen eye for detail
Monitor guest feedback and implement improvements as necessary to exceed guest expectations
Deliver exceptional service to ensure every guest leaves with a desire to return
4. Financial Stewardship
Develop and manage the hotels budget including revenue forecasting expense control and capital expenditures
Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
5. Quality Assurance
Guarantee the highest standards of hotel upkeep safety and guest satisfaction
Conduct regular inspections to ensure compliance with quality and brand standard requirements
Implement improvement initiatives to enhance overall guest experience and hotel reputation
6. Owner Relations
Build strong rapport with hotel owners through proactive and on-going communication
Serve as a primary liaison between hotel owners and corporate entities
Role Requirements:
- Prior Hotel General Manager or Director of Operations experience
- Strong knowledge and experience in Vietnam market preferably with Hanoi experience
- Success in driving commercial returns and revenue
- Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
- Solid financial acumen and experience in budgeting and forecasting
- Dynamic innovative and solutions-oriented
- Local only role - we are unable to sponsor work visa for the role
What will it be like to work for Hilton
Hilton the #1 Worlds Best Workplace is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the Worlds Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
