CRM Executive

London - UK

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Your Team: This role sits within The Sun Marketing team part of the wider Sun Customer Revenue Team. Whilst physical newspapers are still a key part of our business driving digital subscriptions and audiences will be the key to future success. The customer is at the heart of everything we do and we are committed to creating long term loyal customers through driving engagement improving customer experience and creating enhanced products that meet our customers evolving needs.

Your Role: Reporting into the CRM Lead you will be responsible for the delivery of our small to medium sized CRM campaigns. You will have a passion for data can do attitude and an eye for detail and be able to manage and prioritise your workload in a fun and fast paced environment.

Day to day you will:

Transform marketing briefs into high-quality omni-channel campaigns ensuring all content links and assets align with the original request.
Use our data and delivery platforms to query new and existing audiences inline with briefs ensuring the correct segments are targeted and ready for campaign activation.
Build simple to medium campaigns and journeys including single touchpoint and triggered automations.
Perform end-to-end testing and quality checks of every campaign including validating dynamic content logic and checking the technical set up within the deployment platforms.
Apply consistent naming conventions and tracking parameters to every campaign to ensure the Data & Analytics team can accurately and efficiently report on performance.
Regularly monitor automated processes delivery rates bounce rates and unsubscribes flagging data discrepancies or issues to Senior team members.
Support AB testing setting up split tests for subject line creative or time of day experiments.
Contribute to the creation and maintenance of technical documentation.
Support senior colleagues in the delivery of large and complex campaigns.

What were looking for from you:

At least 1 years experience using CRM marketing platforms
Comfortable using a SQL database
Strong problem solving skills and attention to detail
Ability to work collaboratively with cross functional teams and stakeholders
Good communication skills

Key behaviours

Passionate about the work you do embracing every opportunity to do your best work
Principled in the way you go about your role and the decisions you make
Purposeful with a strong desire to achieve and deliver work to a high standard

If you think you have what it takes but dont tick every requirement on the list please do apply. We recognise that considering someones potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop.

News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times The Sunday Times The Sun The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT Times Radio and Virgin Radio UK and we have market-leading local stations across Ireland. Our world-famous brands provide news analysis opinion and entertainment to almost 40 million people each month. Spanning print and pixel audio and video events and experiences our multi-format brands are home to a plurality of opinion representing the diverse communities we serve. Driven by passion guided by principles and acting with purpose we exist to promote a fair society freedom of speech and a little bit of fun. Rethinking continually the business of storytelling we represent reflect and reach the nation telling the stories that matter.

At News UK we embrace a hybrid work model currently requiring a minimum of three days per week in the office. This approach fosters collaboration innovation and team spirit within our workspace. Certain roles may necessitate additional in-office days; please discuss this with your recruiter for specific requirements.

Life at News

Driven by passion guided by principles and acting with purpose. We represent reflect and reach the nation telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.

We represent reflect and reach the nation telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible it is essential that our organisation reflects the diversity of the people we reach. Whether through age gender ethnicity disability social class or sexuality we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy.

At News UK we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network Parents and Carers and LGBTQ group News Is Out and the Apprentice Society.

Benefits

Some of our benefits include:

Private medical insurance including coverage for pre-existing conditions
Discounted gym memberships free ClassPass at Home weekly in person/ virtual exercise classes
Bikes for Work and Electric Car scheme
Up to 60% discount on Harper Collins books
Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
Access to exclusive events and competitions with exciting brands such as talkSPORT Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
Access to wellbeing benefits such as EAP physio/massage and counselling
A generous pension scheme with employer contributions of up to 5%
Wide range of training available plus full LinkedIn Learning access
25 days holiday plus bank holidays and up to 4 volunteering days per year

We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you to apply for any of our roles please contact us on emailprotected.

About The Candidate

About The Company

Your Team: This role sits within The Sun Marketing team part of the wider Sun Customer Revenue Team. Whilst physical newspapers are still a key part of our business driving digital subscriptions and audiences will be the key to future success. The customer is at the heart of everything we do and we ...