Program Manager I

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profile Job Location:

Watauga County, NC - USA

profile Monthly Salary: $ 67852 - 89776
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Agency

Dept of Health and Human Services

Division

Child and Family Well Being

Job Classification Title

Program Manager I (NS)

Position Number

Grade

NC20

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

The Childrens Developmental Services Agency (CDSA) Director provides overall leadership and management of a regional CDSA within the North Carolina Infant-Toddler Program a federally mandated early intervention program under Part C of IDEA. This position oversees program administration compliance with federal and state regulations and delivery of interdisciplinary services for children birth to age three with or at risk for developmental delays. Responsibilities include managing personnel fiscal operations and provider networks to ensure timely evaluations service coordination and family-centered supports across a multi-county catchment area. The role requires collaboration with public and private partners to maintain a comprehensive service system and represent the program at the local level.

Key Duties Include:

- Direct overall operations of the CDSA to ensure compliance with federal mandates state policies and procedural safeguards under IDEA Part C.

- Oversee administration of developmental evaluations eligibility determinations and service coordination for children and families.

- Manage CDSA budget and fiscal processes including monitoring expenditures and ensuring adherence to funding requirements.

- Supervise and evaluate CDSA staff including service coordinators clinicians and administrative personnel to achieve program goals.

- Develop and maintain a network of enrolled early intervention service providers and monitor provider compliance with program standards.

- Implement quality assurance activities including data analysis and program evaluation to improve service delivery outcomes.

- Coordinate with the Early Intervention Branch and other stakeholders to support statewide program initiatives and reporting requirements.

- Ensure compliance with HIPAA FERPA and confidentiality standards in all CDSA operations.

- Provide consultation and technical assistance to community partners and professionals involved in early intervention services.

- Represent the Infant-Toddler Program in local interagency collaborations and public outreach activities.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $67852.00 - $118741.00

Recruitment Range: $67852.00 $89776.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

  • Demonstrated experience leading multi-disciplinary teams in delivering early intervention services within a regulated program environment.

  • Proven track record managing complex budgets including monitoring expenditures and implementing fiscal controls for compliance with state and federal requirements.

  • Expert-level proficiency in analyzing program data to evaluate service delivery outcomes and implement quality improvement strategies.

  • Extensive experience developing and maintaining collaborative partnerships with healthcare providers community agencies and interagency teams to support coordinated service systems.

  • Skilled in preparing and presenting detailed reports and program documentation for internal leadership and external stakeholders ensuring accuracy and adherence to regulatory standards.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Boone NC

About The Division of Child and Family Well-Being

The Division of Child and Family Well-Being works to promote healthy and thriving children in safe stable and nurturing families schools and communities. The division includes complementary programs that primarily serve children and youth to improve their health and well-being.

About the North Carolina Early Intervention (NCEI) Branch

The North Carolina Early Intervention Branch (NCEI) is a part of the N.C. Division of Public Health. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides support and services for families and their children birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Childrens Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit website forState Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

  • Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

  • If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 5:00 PM on the closing date.

  • Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.

  • Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

  • Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

  • For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

    Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

    Veterans and National Guard Preference

    • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.

    • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

    • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

    ADA Accommodations

    Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

    CONTACT INFORMATION:

    If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment including one year of supervisory program experience

OR

An equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Dreisa Yvonne Johnson

Email:


Required Experience:

Manager

AgencyDept of Health and Human ServicesDivisionChild and Family Well BeingJob Classification TitleProgram Manager I (NS)Position NumberGradeNC20About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 170...
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Key Skills

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