Working Title:Police Dispatcher
Classification Title:Police Dispatcher I
Special Instructions to Applicants:
Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview.
Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test.
Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made.
Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening.
Posting Details
Priority Application Date: Tuesday February 10th@ 11:55pm PST(Posting will remain open until filled)
Hiring Preference
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 257 and 9 will be given first consideration in the recruitment.
Position Summary
FLSA:Non-Exempt (Eligible for overtime compensation)
Anticipated Hiring Range: $4703per month (Step 2) - $6718 per month (Step 20)
CSU Classification Salary Range:$4611 per month (Step 1) - $6718 per month (Step 20)
Salary step placement will be determined based on relevant qualifications and professional experience.
Best-in-class Benefits: Click here to learn more
CSU Total Compensation: Click here to learn more
Salary Grade/Range:1
Recruitment Type: Regular (Probationary)
Time Base:Full-Time
Work Hours:Varies; irregular shifts to include evenings nights weekends and holidays. Must be able to work any shift in a 24/7 schedule
Department Information
The mission of the Sacramento State Police Department is to protect the life property and peace of mind of the students faculty staff and visitors of this university.
Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community.
Our Department adheres to the highest standards of ethics integrity and service understanding our collective responsibility in upholding the noble reputation of the law enforcement profession.
Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet speak clearly and concisely follow oral and written instructions transfer information accurately handle a wide range of interpersonal interactions effectively and learn the use of applicable automated dispatch and law enforcement systems and databases.
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who upon hire do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check physical and psychological examinations drug testing and related requirements.
RequiredQualifications
1. Ability to learn to operate computer-aided dispatch telephone and radio broadcasting equipment
2. Ability to learn standard broadcasting rules and procedures
3. Ability to learn the campus street system and physical layout of Sacramento campus
4. Ability to exercise independent judgment and work with a minimum of supervision
5. Ability to use office equipment and software
6. Ability to effectively communicate with and elicit information via in-person phone and/or other communications devices
7. Ability to take accurate notes and prepare concise reports using information from various sources
8. Ability to deal with highly stressful situations work under pressure and exercise good judgment in all situations
9. Ability to multi-task in a fast-paced work environment
10. Ability to analyze situations accurately and take effective action
11. Ability to follow written and oral directions
12. Knowledge of English grammar usage spelling and punctuation
13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances
14. Ability to work irregular shifts to include evenings nights weekends and holidays
PreferredQualifications
15. Experience working with customers or members of the public
16. Experience working in a fast-paced environment that requires multitasking while communicating with others
17. Experience working with radio transceivers telephones silent alarms and emergency signalling devices
18. Experience functioning in emergency situations
19. Experience maintaining records or logs including statistical data
Required Licenses/Certifications
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who upon hire do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills.
Documents Needed to Apply
Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required resume and P.O.S.T. certification (if applicable) may result in disqualification.
About Sacramento State
Sacramento Stateis located in the heart of Californias capital city five miles from State Capitol. The lush 300-acre campus is situated along the American River close to numerous bike trails and other recreational areas. Sacramento also known as the Farm-to-Fork Capital is one of the most ethnically diverse and livable cities in the country with a population of half of a million. Sacramento State proudly serves as aHispanic-Serving Institution (HSI) Asian American and Native American Pacific Islander-Serving Institution (AANAPISI) and is recognized by the California Legislative Assembly as a Black-Serving Institution. The university enrolls around 31000 students from the Greater Sacramento Region throughout California across the nation and around the world. Our 1800 faculty and 1500 staff are committed to meeting our mission:
As Californias capital university we transform lives by preparing students to lead serve and succeed. Sacramento State will be a welcoming caring and inclusive leader in education innovation and engagement. As the regional hub of higher education Sacramento State is dedicated tolearning and student success;teaching research scholarship and creative activity;justice diversity equity and inclusion;resource development and sustainability;dedicated community engagement andwellness and safety.
To learn more about why you should join the Hornet Family please visit theWhy Sac Statepage.
Equal Employment Opportunity
California State University Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race color religion national origin age sex gender identity/expression sexual orientation pregnancy genetic information medical condition marital status veteran status or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process visit University is committed to creating an education and working environment free from discrimination sexual harassment sexual violence domestic violence dating violence and stalking. For more information on mandatory training for new employees visit Clery Campus Safety ActNotification:
Pursuant to the Jeanne Clery Campus Safety Act the current Annual Security Report (ASR) is available for viewing at ASR contains the current security and safety-related policy statements emergency preparedness and evacuation information crime prevention and sexual assault prevention information and drug and alcohol prevention programming. The ASR also contains statistics ofCleryAct crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at.
Under the Clery Act this positionmaybe designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position you will be notified via email and will be assigned the appropriate training in CSU Learn.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University Sacramento employees who apply for the position.
Out of State Employment
Sacramento State University as part of the CSU system is a State of California Employer. As such the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1 2022 theCSU Out-of-State Employment Policyprohibits the hiring of employees to perform CSU-related work outside the state of California.
Eligibility Verification
Candidate must furnish proof of eligibility to work in the U.S. California State University Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
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