Systems Engineer I

Milliken & Company

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profile Job Location:

Highland, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrows breakthroughs today. Fromindustry-leading molecules to sustainable innovations Milliken creates products thatenhance peoples lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile flooring chemical and healthcare businesses the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Millikens curious minds and inspired solutions at and on Facebook Instagramand LinkedIn.

Job Description:
The open position is an Exempt Salary IT position created to provide site IT support for the associates working at the Milliken Highland Industrial Fabrics Manufacturing Facility located in Cheraw South Carolina. The Systems Engineer I serves as the primary on-site IT resource for our manufacturing facility providing hands-on technical support for systems networks and end users. This role is critical to ensuring the reliability security and performance of IT systems that support manufacturing operations. The Systems Engineer I will play a key role in the companys transition to SAP assisting with system readiness user support troubleshooting and coordination with corporate IT and external partners to ensure a smooth and successful implementation.

Job Summary: We are looking for a tech-savvy IT Site Support person to be responsible for providing technical assistance with computer systems hardware and an IT Support person you are responsible for responding to email in-person or phone queries and foroffering technical support to the Plant using computer systems hardware and software. To be a successful IT Support person you should be well-versed in all aspects of computer systems configuration set up and maintenance. You should also haveexcellent interpersonal and communication skills. You will be working in a fast-pacedmanufacturing setting.

Key Responsibilities

Manufacturing & End-User Support

  • Serve as the primary IT point of contact for the manufacturing facility.

  • Provide day-to-day technical support for desktops laptops mobile devices printers and peripherals.

  • Troubleshoot and resolve hardware software and network issues impacting production and office staff.

  • Support shop-floor systems workstations scanners label printers and other manufacturing-related technology.

  • Ensure minimal downtime and rapid response to production-impacting IT issues.

Systems & Infrastructure

  • Assist with installation configuration maintenance and monitoring of servers networks and systems.

  • Support Windows-based environments Active Directory user accounts and access controls.

  • Assist with patching updates backups and system documentation.

  • Coordinate with corporate IT on infrastructure standards cybersecurity policies and best practices.

SAP Implementation & Support

  • Support the transition to SAP during implementation and go-live phases.

  • Assist with system setup testing data validation and issue resolution related to SAP.

  • Provide first-level SAP user support and escalate issues as needed.

  • Partner with business users to troubleshoot system-related process issues.

  • Assist with user training documentation and change management activities.

Security & Compliance

  • Follow IT security policies and assist in maintaining compliance with internal controls.

  • Help monitor systems for security risks and report incidents as required.

  • Ensure proper access controls for systems supporting manufacturing operations.

Continuous Improvement

  • Identify opportunities to improve system reliability performance and user experience.

  • Document procedures configurations and troubleshooting steps.

  • Support additional IT projects as assigned.

Required Qualifications

  • Associates or Bachelors degree in Information Technology Computer Science or a related field (or equivalent experience).

  • 13 years of experience in a systems desktop or IT support role preferably in a manufacturing or industrial environment.

  • Strong knowledge of Windows operating systems and Microsoft Office.

  • Basic understanding of networking concepts (LAN/WAN TCP/IP DNS DHCP).

  • Experience supporting end users in a fast-paced operational environment.

  • Strong troubleshooting communication and customer service skills.

Preferred Qualifications

  • Experience supporting manufacturing or plant-floor environments.

  • Exposure to ERP systems; SAP experience or implementation support is a strong plus.

  • Familiarity with Active Directory Group Policy and basic server administration.

  • Experience working with ticketing systems and IT documentation.

  • Understanding of OT/IT environments or shop-floor systems is a plus.

Physical & Work Environment Requirements

  • Must be responsible for your personal safety comply with all site safety rulesattend required safety meetings and report all accidents and near missesimmediately.
  • Ability to work on-site at the manufacturing facility.

  • Ability to walk the production floor and support equipment in industrial environments.

  • Occasional lifting of IT equipment (up to 50 lbs).

  • Flexibility to support off-hours or go-live activities during the SAP implementation as needed.

Why Join Us

  • Opportunity to play a key role in a major SAP transformation.

  • Hands-on exposure to manufacturing systems and enterprise technology.

  • Collaborative environment with growth and learning opportunities.

  • Competitive compensation and benefits package.

We offer an impressive compensation/benefits package including 401K health lifedisability insurances and much more.

For more information about our company please visit our website:

Please check out the Highland site video at:
ensure that your resume reflects a detailed account of your skills as they relate to the requirements of this position. To be considered for this position please includeyour salary requirements.


NO 3RD PARTY/UNSOLICITED RESUMES ACCEPTED!

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race color creed religion sex or gender (including pregnancy childbirth or related medical condition including but not limited to lactation) sexual orientation gender identity or gender expression (including transgender status) ancestry national origin citizenship age physical or mental disability genetic information marital status veteran or military status or any other characteristic protected by applicable law.

To request a reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process please contact


Required Experience:

IC

Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrows breakthroughs today. Fromindustry-leading molecules to sustainable innovations Milliken creates products thatenhance peoples lives and deliver solutions for its customers and communities. Drawing o...
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