After Sales Marketing Sr. Specialist
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Aftersales Marketing Specialist
Location: South Jakarta Indonesia
Job Details: Onsite - Full time
Do you want to develop world-class skills build a brilliant career and thrive within a highly supportive team Join Inchcape Indonesia part of Inchcapes global network.
Youll play a key part in growing a global business thats transforming our industry working with the worlds leading automotive brands and delivering great experiences for our customers.
Inchcape is seeking an Aftersales Marketing Specialist to join our team in this position you will collaborate with a dynamic diverse team to deliver exceptional service and repairs bringing your expertise and passion for quality to drive your career forward.
What youll do:
Develop and implement marketing strategies and initiatives across multiple brands that enhance customer satisfaction retention and revenue through after-sales programs and services. This role focuses on driving engagement with existing customers promoting after-sales products and services and ensuring a superior post-purchase experience that strengthens brand loyalty and supports business growth.
- After-Sales Marketing Strategy & Planning
- Customer Engagement & Retention Initiatives
- Product & Service Promotion
- Market Research & Customer Insights
- Collaboration & Stakeholder Management
- Reporting & Performance Analysis
About you:
- Proven experience in developing and executing successful after-sales campaigns and programs.
- Familiarity with CRM tools and customer lifecycle management.
- Education: Bachelors degree in Marketing Business Administration or related field.
- Experience: 35 years of experience in marketing customer relationship management or after-sales/service marketing roles (automotive or consumer goods industry preferred)
- Technical Skills: Knowledge of customer data analytics segmentation and loyalty program management.
Start your journey
If youre excited about this role but dont meet every requirement we still encourage you to apply. You might be the perfect fit were looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow together.
Opportunity for everyone Inchcape actively encourages applicants from all identities backgrounds and experiences helping ensure our workforce is representative of the global communities we operate in.
About us
Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.
Our diverse global team of over 16000 talented colleagues foster an inclusive and collaborative culture delivering a brilliant experience for our customers and partners.
Were a dynamic and fast-growing business driving the transformation of our industry and redefining tomorrow. Find out more visit
Additional information request
Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background qualifications and experience for the role.
Required Experience:
Senior IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Pardot
- HTML5
- MailChimp
- Marketing Automation
- Salesforce Marketing Cloud
- HubSpot
- Responsys
- Email Marketing
- Social Media Management
About Company
Inchcape Shipping Services traces its origins back to 1847, when two Scottish merchants from Campbeltown, William Mackinnon and Robert Mackenzie, met in Calcutta and formed a general merchanting partnership, Mackinnon Mackenzie & Company (MMC). Today, the company is one of the largest ... View more
