Lead Case Manager The Roz

Austin, TX - USA

Monthly Salary: USD 70000 - 75000

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

JOB PURPOSE:

The Lead Case Manager will provide oversight leadership and direct support in the delivery of case management services to residents of The Roz a Permanent Supportive Housing (PSH) community serving individuals with histories of chronic homelessness mental health challenges substance use and complex medical conditions. This role combines direct case management and team leadership to ensure high-quality person-centered services aligned with trauma-informed care principles.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES:

Provide day-to-day leadership support and guidance to case managers peer support staff and interns.
Carry a caseload of high-acuity residents requiring intensive support.
Develop individualized plans in collaboration with residents and their support teams.
Ensure integration of behavioral health physical health and community-based supports.
Provide Quality Assurance reviews of client files and ensure regulatory compliance with funding requirements.
Lead weekly case conferencing meetings and contribute to program policy refinement.
Advocate for and facilitate residents access to community resources housing assistance healthcare and benefits.
Maintain strong collaborative relationships with community partners
Prepare and submit monthly program reports; produce ad hoc reports as requested by Program Manager.

Support training and mentorship of case management staff in trauma-informed care harm reduction and motivational interviewing.

Document daily case notes as needed; maintain comprehensive client files. Other duties as assigned.
Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client firstto supportour mission to Empower people to build better lives for themselves their families and their communities.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelors Degree in Social Work Sociology Psychology or related field preferred.

EXPERIENCE:

3 years of case management or clinical experience (PSH or homeless services preferred).
Supervisory experience strongly preferred.
Experience working with individuals with serious mental illness trauma histories substance use disorders and/or chronic health conditions.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.

LICENSES: Drivers License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice. Travel within assigned geographic areas.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Cross-train into Program Manager position responsibilities. Must be available and willing to work nights weekends as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.

Endeavors alsoprovidesreasonable accommodation to qualified individuals with disabilities or based on asincerely heldreligious beliefin accordance withapplicable laws. If you need to inquire aboutan accommodation or needassistancewith completing the application processplease emailor speak with your recruiter.

Endeavorsisdedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need helpsubmittingyour application online please reach out to us at. If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.

Required Experience:

Manager

DescriptionJOB PURPOSE:The Lead Case Manager will provide oversight leadership and direct support in the delivery of case management services to residents of The Roz a Permanent Supportive Housing (PSH) community serving individuals with histories of chronic homelessness mental health challenges sub...