We are seeking a reliable and motivated Call Center Representative to join our growing team in Dallas TX. This role is ideal for individuals who excel in communication enjoy assisting customers and are looking to grow within a structured and supportive professional environment. As a Call Center Representative you will be a key point of contact ensuring high-quality service and a positive experience for every interaction.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information about services and processes
Address customer inquiries concerns and requests efficiently
Maintain clear and detailed records of customer interactions
Follow established procedures and quality standards
Collaborate with team members to ensure consistent service delivery
Meet performance and productivity goals while maintaining service quality
Qualifications :
Strong verbal communication and active listening skills
Professional and customer-focused attitude
Ability to work in a fast-paced environment
Basic computer skills and ability to navigate multiple systems
Strong organizational and time-management abilities
Reliability punctuality and attention to detail
Willingness to learn and develop new skills
Additional Information :
Competitive salary ranging from $46000 to $49000 per year
Growth opportunities within the organization
Skill development and ongoing training
Supportive and structured work environment
Stable full-time position
Opportunity to build a long-term career with Skillbridge Academy
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more