Business Analyst II, Prime Video Trust & Safety
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Key job responsibilities
Lead comprehensive analysis of trust and safety metrics to identify emerging trends systemic risks and strategic opportunities for improvement
Develop detailed business requirements and implementation roadmaps for agentic solutions that detect and mitigate content policy violations
Drive cross-functional partnerships with data science engineering and product teams to implement and optimize sophisticated AI models for content moderation at global scale
Design executive-level dashboards and analytical frameworks that track the effectiveness of trust and safety measures and inform strategic decision-making
Conduct deep-dive analyses on the impact of agentic solutions on customer experience business metrics and operational efficiency
Identify and champion opportunities to scale and automate trust and safety processes through innovative technical solutions
Collaborate with legal policy and content teams to ensure compliance with evolving global regulations and internal standards
Present compelling data-driven insights and strategic recommendations to senior leadership teams
Develop and execute on strategic initiatives that advance Prime Videos trust and safety capabilities in an evolving digital landscape
A day in the life
This is an IC role that drive model performance insights through data analytics in our Trust & Safety team. Analyze metrics conduct quality assessments and identify key factors affecting model effectiveness. Produce evidence-backed reports translating complex technical data into actionable recommendations. Present findings to science engineering and program teams. Bridge technical and business perspectives to enhance trust and safety solutions that protect millions of customers worldwide. Your analytical expertise will directly impact Prime Videos ability to deliver a safe exceptional streaming experience.
- 7 years of business analyst data analyst or similar role experience
- 7 years of Excel (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau experience
- Bachelors degree in finance accounting business economics engineering analytics mathematics statistics or a related technical or quantitative field
- Experience in customer segmentation customer behavior analysis conjoint/trade-off modeling
- Experience with data visualization using Tableau Quicksight or similar tools
- Experience making business recommendations and influencing stakeholders
- Experience delivering results for large cross-functional initiatives/projects
- 3 years of security compliance and risk management experience
- Masters degree in a quantitative field such as statistics mathematics data science business analytics economics finance engineering or computer science or SSCP (Systems Security Certified Practitioner) and 4 years of working with or evaluating AI systems experience
- Experience driving improvement programs in the operations engineering and support fields
- Experience leading cross-functional teams to deliver projects on tight deadlines
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 74300.00 - 130100.00 USD annually
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
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