Business Systems Analyst (LMS)

Are you a systemssavvy problem solver who loves turning business needs into clear testable requirements RIVO is excited to add an experienced Business Systems Analyst (LMS) to our team to help us execute highquality releases reduce production defects and scale a consistent auditable delivery process for our proprietary Loan Management platform (LMS).

This is the ideal role for a strong individual contributor who thrives in a fastpaced environment and wants to deepen their technical expertise while collaborating cross-functionally to create a consistent auditable software delivery process. If youre a selfstarter with solid technical skills and a passion for UAT - we want to hear from you!

What Youll Do:

• Translate business needs into clear requirements user stories and acceptance criteria.
• Map process changes across the loan lifecycle; call out impacts dependencies and risks.
• Coordinate UAT: design scenarios track execution and secure signoff.
• Drive defect management: precise repro steps severity business impact and followthrough.
• Validate release readiness with checklists documentation and crossteam alignment.
• Support access governance (on/offboarding RBAC docs) with Ops and Compliance.

What Success Looks Like (First 6-12 months):

• 90% of scoped stories enter UAT with complete acceptance criteria and no major clarification gaps.
• UAT defects triaged within 1 business day and resolved within agreed SLAs by severity.
• 100% of releases ship with readiness checklists and updated documentation.
• On/Offboarding completed on time (2 business days / 24 hours respectively) with partners.
• Audit evidence for owned controls is complete and reviewready.

How Youll Work:

• Report to: Product Manager & align deliverables with Engineering and QA/Release and Compliance leaders.
• Team up with: Engineering/QA (delivery) Operations (execution) and Management (controls/evidence)
• Own: Requirements quality UAT coordination and releasereadiness artifactsescalate scope/schedule tradeoffs to Product leadership as needed.

Qualifications :

What You Bring:

• Handson experience writing requirements/AC and test scenarios/cases.
• Proven UAT coordination and defect management chops.
• Working knowledge of RBAC and the useraccess lifecycle.
• Comfortable in Jira/Azure DevOps (or similar).
• Selfstarter ownership mindsetyou proactively learn clarify document and move work forward.
• Clear communicator across technical and nontechnical partners.

What We Look For:

• 1-4 years in Business Systems Analysis Systems Analysis Product Analysis QA/UAT or similar role.
• Bachelors in Management Information Systems or related field (or equivalent experience).
• Prior experience in Lending servicing fintech or regulated financial experience a plus.
• Basic SQL for validation and  audit/compliance familiarity a plus.

Additional Information :

Company Benefits 

• Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work enjoy your weekends for relaxation and personal time 
• Childcare & Family Support: Receive up to $5000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
• Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak 
• Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees 
• Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! 
• Daily Perks: Savor FREE coffee energy drinks and snacks fueling your productivity and satisfaction! 
• Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices enjoy a company-paid parking or MTS pass 
• Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive your dedication and reliability deserve recognition 
• Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year  
• Comprehensive Health Coverage: Benefit from medical dental and vision plans with a 70/30 cost sharebecause your well-being is our priority 
• Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence

We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $85000.00 to $105000.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs.

RIVO Holdings LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin citizenship status disability age (40 years old or older) and genetic information (including family medical history) past or present military or veteran status or any other characteristic protected by applicable law. 

Remote Work :

No

Employment Type :

Full-time