Junior Payments Agent

Responsibilities:

• Processing Payments: Processing client payments following internal procedures ensuring both accuracy and timeliness.
• Reviewing and Verifying Documents: Ensuring the accuracy and authenticity of documents such as identity documents bank account verification and other relevant paperwork
• Reconciliation: Reconcile accounts and ensure all transactions are accurately recorded.
• Customer Support: Assisting players with payment-related queries and resolving any issues that arise during transactions
• Risk Management: Identifying and mitigating potential fraudulent activities ensuring the security of financial transactions
• Record Keeping: Maintaining detailed records of all transactions and ensuring data integrity
• Collaboration:  Working closely with other departments such as customer service and Riks and Trading to ensure seamless operations
• Compliance: Ensure compliance with applicable laws and regulations.
• Monitoring: Monitor transactions for fraud and security purposes.
• Reporting: Generate and analyse payment processing reports to identify trends and areas for improvement.
• Ad Hoc: As may be required by the business

Qualifications :

Skills and Qualifications:

• Strong business application skills (e.g. Microsoft Excel Microsoft PowerPoint) - Strongly Required
• Highly detail-oriented to ensure accuracy in processing payments.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficient in using payment processing systems and software.
• Ability to troubleshoot and resolve payment issues efficiently.
• Previous experience in financial transactions banking or a related field is preferred.
• Excellent analytical problem-solving skills
• Demonstrated ability to meet goals and deadlines

Additional Information :

Why Join Us  

• Competitive Packages: We offer a comprehensive benefits package competitive salary and opportunities for career advancement within a fast-growing industry.  
• Collaborative Work Environment: Youll join a diverse team of professionals who are passionate about innovation and customer engagement.  
• Career Growth: Develop your skills in I-gaming marketing gain technical expertise and be part of an exciting rapidly evolving industry.  
• Challenging and Rewarding Work: Every day brings new challenges and opportunities to make a meaningful impact in a forward-thinking company.  

Please note that this position requires shift work including weekends and public holidays.

If youre ready to build something great and make a difference in a company that values innovation apply today and join us in redefining the gaming experience! 

Remote Work :

No

Employment Type :

Full-time