Student Services Program Coordinator I #2642 (Revised)

Charleston County, SC - USA

Yearly Salary: $ 37200 - 59500

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Responsibilities

Under the general supervision of the Lead Customer Service Officer of the Financial Aid and Veterans Assistance Department this position provides comprehensive customer service support to students across multiple functional areas of the department.

Essential Duties and Responsibilities

Assist students in multiple functional areas of the Financial Aid and Veterans Assistance Department
Perform data entry record keeping application processing and related administrative tasks
Communicate effectively with students applicable family members advisors outside agencies financial aid officers and veterans certifying officials
Support students in completing applications and maintaining eligibility for financial aid and veterans benefits
Provide training support across all functional areas including onboarding new staff and supporting updated processes for current staff
Deliver ongoing support to ensure accurate and timely service delivery

Minimum and Additional Requirements

This position requires a bachelors degree.

Preferred Qualifications

Knowledge Skills and Abilities

Ability to establish and maintain effective working relationships with faculty administrators staff students parents coworkers and the general public
Ability to communicate complex and multi-layered information clearly effectively and with empathy
Ability to learn interpret and follow applicable laws regulations policies and procedures
Ability to work independently with sound judgment to maintain compliance while providing excellent customer service in all internal and external interactions
Ability to manage assigned job duties across both short- and long-term time frames
Ability to work effectively in a fast-paced environment

Additional Comments

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance contact TTC Human Resources at 843.574.6201. The position is open until filled with preference given to applicants who apply February 6 2026.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire official transcripts/certifications are required.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire official transcripts/certifications are required.

Unofficial transcripts may be uploaded to the application mailed to TTC Human Resources PO Box 118067 Charleston SC 29423) or faxed to 843.574.6682 or emailed in PDF format to by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race gender color national or ethnic origin age religion disability marital status veteran status sexual orientation gender identity or pregnancy.

Required Experience:

Job ResponsibilitiesUnder the general supervision of the Lead Customer Service Officer of the Financial Aid and Veterans Assistance Department this position provides comprehensive customer service support to students across multiple functional areas of the department.Essential Duties and Responsibil...