Director, Business Lead, Marketing Services

About the job 

Visa is a world leader in payments and technology with over 259 billion transactions flowing safely each year across more than 200 countries and territories. Our mission is to connect the world through the most innovative convenient reliable and secure payments networkuplifting everyone everywhere by being the best way to pay and be paid. 

Visas Internal Creative Studio is seeking a visionaryleader to manage major campaign development and oversee flagship creative programs acrossCore BrandandMarketing Services. This role serves as the senior business owner for assigned initiativestranslating strategy into clear creative direction aligning stakeholders and ensuring work is delivered withexcellence speed and rigor. This role reports to the Managing Director of our Creative Studio at Visa. 

Youll partner closely with Marketing Services Brand Marketing Internal creative team Sponsorships PR Social Experiential Media Legal and Financeleading internal and external partners from brief to launch. Youll also help evolve a modern in-house model by raising creative standards strengthening end-to-end processes and introducing new ways of working including AI-enabled efficiency. 

What youll do 

Campaign & program leadership 

• Own end-to-end creative initiatives across Core Brand and Marketing Servicesfrom intake and brief through concepting production rollout and optimization. 
• Translate business goals into actionable creative strategy clear briefs and integrated campaign plans across channels (film digital social experiential partnerships performance). 
• Serve asDRI(Direct ResponsibleIndividual) for assigned programs - define scopeRACI milestones KPIs governance and decision paths drive tight alignment and fast execution. 
• Lead creative reviews and approvalsensuring work is on strategy on brand and meets Visas creative bar. 

Marketing Services & client value creation 

• Partner with Marketing Services leadership to shape annual business plans and identify high-impact opportunities for creative-led added value. 
• Build creative collaboration opportunities that connect Visa Brand and key clientsdelivering bespoke solutions powered by Visas network platforms and storytelling. 
• Lead innovative creative programs that address client needs and drive measurable business outcomes. 

Cross-functional orchestration 

• Align stakeholders across different functions leading and orchestrating big ideas and fully integrated creative programs. 
• Lead internal teams (Creative Design Strategy Project Management Operations) and manage external partners to deliver with clarity and accountability. 
• Act as a connector across disciplines and senior leadershipdriving decisions resolving tradeoffs and protecting the work. 
• Partner with Creative leadership to elevate the quality of the work and bring each ideas creative vision to life. 

Operational & financial ownership 

• Own budgets and forecasting ensure delivery on brief on time and within budget while maintaining creative quality and compliance. 
• Lead AOP planning inputs RFPs scopes of work and vendor/agency management for assigned programs. 

Creative leadership & modern studio building 

• Raise the bar on creative development through stronger processes toolkits and ways of workingbuilding a more agile modern AI-enabled studio. 
• Lead with a high craft high standards mindsetable to roll up your sleeves when needed while inspiring teams through clear direction and strong taste. 
• Mentor and develop talent build a culture of curiosity collaboration and creative excellence. 

Qualifications :

• 15 years in Account/ Business Management within a top agency and/or in-house studio.
• Proven leadership of large-scale integrated campaigns (film digital social experiential Performance) with measurable business impact.
• Strong command and experience in client service and co-marketing.
• Deep experience managing creative teams production partners workflows timelines and cross-functional complexity in a highly matrixed organization.
• Strong executive presence skilled at influencing senior stakeholders and driving decisions.
• Culture-forward creative instincts with a track record of delivering standout storytelling and craft.
• Experience building/improving team capabilities process and operational models (including AI-enabled workflows).

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 178300.00 to 285600.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time