Office Manager

Woodstock, ME - USA

Hourly Salary: $ 15 - 18

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Competitive salary
Flexible schedule
Training & development

At Handyman Connection our Office Manager is the backbone of our business operations. Youll oversee customer service office efficiency scheduling revenue tracking and vendor relationships to ensure the business runs smoothly and profitably.

Youll lead the office team support the franchise owner and step in when needed to keep things moving forward. This is a role for someone who is organized proactive sales-minded and great at managing people customers and processes.

We take pride in Delivering on Our Commitments Respecting the Connections Taking Pride in Our Work and Practicing Continuous Improvement. If youre a natural leader who thrives in a fast-paced environment and enjoys keeping business operations running efficiently this role is for you!

Why Join Handyman Connection

Be a Key Leader in a Growing Business Your role keeps everything running smoothly while allowing the franchise owner to focus on big-picture growth.
Competitive Pay Earn a competitive salary.
Oversee & Develop the Office Team Lead staff ensuring they perform at their best.
Play a Direct Role in Revenue & Profitability Work with marketing partners and vendors to drive customer bookings job scheduling and operational efficiency.
Build Strong Business Relationships Establish and manage vendor partnerships marketing collaborations and community relationships to enhance brand visibility.
Work Closely with the Franchise Owner Step in when needed to ensure continuity in leadership and support high-level business strategies.
Use Smart Technology for Efficiency Utilize advanced scheduling reporting and customer management systems to track and manage daily operations.

What Youll Do as an Office Manager:

Lead & Oversee Office Operations Manage administrative processes ensuring smooth daily workflow.
Track & Optimize Business Revenue Monitor sales goals job completion rates and operational profitability working closely with the owner to improve efficiency.
Oversee Customer Service & Scheduling Ensure customer calls job scheduling and service requests are handled promptly and professionally.
Drive Sales & Customer Retention Work on estimates book jobs and maintain strong customer relationships.
Build & Manage Vendor & Marketing Relationships Partner with local suppliers marketing agencies referral networks and business partners to drive new business.
Step in for the Franchise Owner When Needed Handle operational leadership decision-making and problem-solving when the owner is away.
Ensure Data Accuracy & Reporting Maintain clean organized job data scheduling logs customer records and financial tracking reports.
Train & Develop the Office Team Mentor staff members ensuring they follow company processes provide excellent service and hit performance goals.
Monitor Customer Feedback & Performance Metrics Keep track of Net Promoter Scores (NPS) customer reviews and sales performance to improve operations.
Stay on Top of Operational Best Practices Ensure the office runs efficiently minimizing waste and maximizing productivity.

What Were Looking for in an Office Manager:

Leadership & Team Management Experience You have a proven track record of leading an office team and ensuring efficiency.
Strong Business & Revenue Awareness You understand how sales operations and customer service impact profitability.
Customer-Focused Mindset You ensure customer service excellence while keeping the office running smoothly.
Comfortable Making Data-Driven Decisions You can analyze reports track revenue trends and optimize performance.
Excellent Communication & Problem-Solving Skills You can handle conflicts manage Expectations and ensure seamless customer and team interactions.
Proficient in Office & Scheduling Software Experience with Microsoft Outlook Excel Word and CRM/scheduling platforms (training provided).
Ability to Work Independently & Take Initiative Youre proactive in identifying problems and finding solutions.
Experience in a Leadership Office Admin or Customer Service Role (Preferred) Prior experience in a construction-related or service business is a plus.
Familiarity with Home Services & Trades (Preferred but Not Required) Understanding basic home repair and remodeling helps in customer interactions.

Who Thrives in This Role

Leaders Who Love Running an Efficient Office If you like managing people schedules and business operations youll excel here.
Sales & Business-Minded Professionals If you understand revenue efficiency and how to optimize business processes this role is a great fit.
Detail-Oriented Multi-Taskers If youre great at juggling multiple tasks solving problems and ensuring smooth operations this role is for you.
Reliable Self-Starting Problem Solvers If you work independently take initiative and thrive in leadership this is a perfect match.

Apply Today! Wed love to hear how you can help lead Handyman Connection to success!

Handyman Connection is an equal opportunity employer committed to building a strong professional and customer-driven team.

Compensation: $15.00 - $18.00 per hour

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If youre interested in:

high earnings potential
a flexible schedule that you control
using your skills to help improve others lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated backed by the company that helped launch the industry.

Required Experience:

Benefits:Competitive salaryFlexible scheduleTraining & developmentAt Handyman Connection our Office Manager is the backbone of our business operations. Youll oversee customer service office efficiency scheduling revenue tracking and vendor relationships to ensure the business runs smoothly and profi...