Call Center Representative (Hospital) 26-00790

New York City, NY - USA

Hourly Salary: $ 30 - 34

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Call Center Representative (Hospital)
Location: New York NY 10004
Duration: 8 Weeks (Contract)
Schedule: MondayFriday 9:00 AM 5:00 PM
Hours: 37.5 Hours/Week
Pay Rate: $30$34 per hour

Job Summary

Navitas Healthcare LLC is seeking a professional and customer-focused Call Center Representative to support a hospital-based call center. The ideal candidate will handle inbound and outbound calls assist customers with inquiries resolve issues and provide technical or service-related support. This role requires excellent communication skills strong problem-solving abilities and comfort using computer-based systems to ensure a positive customer experience.

Key Responsibilities

Handle inbound and outbound calls in a professional courteous and efficient manner
Respond to customer inquiries resolve concerns and provide appropriate assistance
Actively listen to customer needs and identify effective solutions
Accurately document call details and customer interactions in system records
Utilize call center software and computer systems to access and update information
Escalate complex or unresolved issues to appropriate teams as needed
Meet productivity quality and call-handling performance standards
Perform additional duties as assigned

Required Qualifications

Minimum of 2 years of call center or customer service experience
Bilingual skills (facility-specific requirement)
Strong verbal and written communication skills
Excellent active listening and customer engagement abilities
Proven problem-solving and organizational skills

For more details contact at or Call / Text at .

About Navitas Healthcare LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Required Experience:

Unclear Seniority

Job Title: Call Center Representative (Hospital) Location: New York NY 10004 Duration: 8 Weeks (Contract) Schedule: MondayFriday 9:00 AM 5:00 PM Hours: 37.5 Hours/Week Pay Rate: $30$34 per hourJob SummaryNavitas Healthcare LLC is seeking a professional and customer-focused Call Center Representati...