Desk-based Account Manager– EMEA Key Accounts

• Manage a portfolio of key clients within the EMEA region acting as their primary point of contact.
• Develop a deep understanding of clients security requirements and business objectives.
• Present and promote our electronic security products and solutions tailored to client needs.
• Coordinate with internal teams (sales technical support logistics) to deliver exceptional service.
• Identify opportunities for upselling and cross-selling to maximize revenue.
• Monitor account performance and client satisfaction proactively addressing issues.
• Keep abreast of industry trends competitors and new product offerings.
• Maintain accurate and up-to-date CRM records of client interactions and sales pipelines.
• Prepare and deliver regular reports on account status and forecasts.
• Assist the BDM in understanding and executing export procedures including documentation customs clearance and freight logistics.
• Conduct detailed cost analysis for export shipments including freight tariffs duties taxes and other related expenses.
• Prepare and review export quotations proposals and pricing strategies to ensure profitability and competitiveness.
• Coordinate with shipping partners customs brokers and freight forwarders to ensure timely and compliant export deliveries.
• Ensure all export documentation (commercial invoices packing lists certificates of origin etc.) are accurate and compliant with international regulations.
• Monitor and analyze export logistics costs suggesting ways to optimize and reduce expenses.
• Assist in market research to identify potential export opportunities and challenges in EMEA regions.
• Provide support in compliance with international trade laws export control regulations and company policies.
• Track shipment statuses and update relevant stakeholders on delivery timelines and potential issues.
• Support data collection and reporting related to export sales performance costs and market insights.

YOU MUST HAVE:

• Strong understanding of B2B Customer needs solutions and industry standards.
• Excellent communication negotiation and relationship-building skills.
• Ability to work independently and remotely managing multiple accounts effectively.
• Fluency in English; additional languages relevant to EMEA are a plus..
• Analytical skills with attention to detail especially in cost analysis and data interpretation.
• Good communication and coordination skills.
• Ability to work independently and support sales teams effectively.
• Proficiency in MS Office and export management software.

WE VALUE:

• Proficiency in CRM and MS Office tools
• Proven experience in B2B sales or account management preferably in electronic security or related fields.
• Ability to speak additional language.
• Strong understanding of export documentation freight forwarding and customs processes.
• Knowledge of trade regulations within EMEA is a plus.

WHATS IN IT FOR YOU:

• Hybrid working model
• Competitive salary and scalable incentive structure
• Opportunity to progress within a global marketleading business
• Excellent career development and learning opportunities
• Modern onsite facilities including a fully equipped gym
• Work with leading security technologies and top industry partners
• Dynamic international and collaborative work environment
• Development opportunities within a growing futurefocused organisation

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