At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

The Snr Manager Managed DDoS SOC provides strategic leadership and operational oversight for F5s global Managed DDoS Security Operations addition this role serves as the Regional Leader for EMEA serving as a regional escalation point and responsible for service delivery and operational excellence and field support across Europe the Middle East and Africa. The Snr Manager Managed DDOS SOC ensures the continuous protection and availability of customer applications and infrastructure while fostering cross-functional collaboration and innovation in threat response and mitigation.

Key Responsibilities

Strategic Leadership

• Define and execute the long-term vision and strategy for the Managed DDoS SOC ensuring alignment with F5s business goals and evolving security needs.
• Lead the development and implementation of modern scalable processes and procedures for DDoS detection mitigation and incident response.
• Drive the integration of automation advanced analytics and AI/ML technologies to optimize SOC operations and proactively address emerging threats.

Operational Excellence

• Oversee 24x7 monitoring response and mitigation of multi-vector DDoS attacks (Layers 3 4 and 7) leveraging F5s global scrubbing centers and distributed cloud infrastructure.
• Ensure rapid response and resolution of security incidents maintaining industry-leading SLAs for first response and mitigation.
• Establish and track operational metrics to drive continuous improvement.

Team Development & Leadership

• Build mentor and lead a high-performing SOC team fostering a culture of accountability technical excellence and continuous learning.
• Develop and measure the maturity effectiveness and resiliency of SOC teams including analyst certification training completion and tenure metrics.
• Provide oversight and guidance to managers and technical leads across multiple shifts and regions.

Customer Engagement & Service Delivery

• Act as a trusted advisor and technical liaison for F5 customers ensuring exceptional service delivery and customer satisfaction.
• Oversee onboarding support ticket escalation and incident management processes ensuring clear communication and effective resolution.
• Deliver comprehensive accurate reporting and insights to both technical and executive audiences.

Cross-Functional Collaboration

• Partner with Product Development Engineering Sales and other business units to align SOC operations with product roadmaps and customer requirements.
• Champion a united front with customers managing relationships and building confidence in F5s Managed DDoS services.

Regional Leader EMEA Additional Responsibilities

• Develop and execute the regional SOC strategy for EMEA ensuring alignment with global objectives and local market needs.
• Lead regional SOC operations including recruitment training and development of EMEA-based analysts and managers.
• Serve as the primary point of contact for EMEA customers partners and stakeholders representing F5s Managed DDoS SOC in regional forums and industry events.
• Monitor and respond to region-specific threat landscapes regulatory requirements and customer expectations.
• Foster collaboration with EMEA sales marketing and support teams to drive business growth and customer satisfaction.
• Ensure compliance with local data privacy security and operational regulations.

Qualifications & Experience

• Bachelors degree in Computer Science Engineering or related field (advanced degree preferred); equivalent experience considered.
• 10 years experience in SOC or similar operational environments with escalating responsibilities.
• 5 years experience supporting commercial organizations in direct or indirect security operations.
• Proven expertise in DDoS mitigation incident response and security operations management.
• Strong leadership communication and relationship-building skills.
• Demonstrated ability to drive operational transformation manage cross-functional teams and deliver measurable business impact.
• Experience working in or leading teams in the EMEA region is highly desirable.

Preferred Certifications

• CISSP CISM CEH or equivalent security certifications.
• F5 Certified Technology Specialist (DDoS WAF or Cloud Security).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .