Bartender | Part-Time | Donald L Tucker Civic Center at Florida State University

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Bartenderis responsible for the service of all beverages both alcoholic and non-alcoholic. They must be personable professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $15.50 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

The Donald L. Tucker Civic Center features a 12500-seat arena 34 luxury suites 476 club seats over 54000 sq. ft. of meeting and exhibition space and an arena view restaurant the Spotlight Grille. The arena is home to Florida State Mens and Womens basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue the arena also is frequently used for trade shows large catered functions receptions religious services and classes.

• Must demonstrate ability to meet the company standard for excellence in the areas of guest service interaction with co-workers and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer wine varieties & spirits available and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guests ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational belligerent or uses extreme profanity the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
• Always maintains a clean and sanitary workstation. Ensures bar equipment is clean & well maintained.
• Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Sixmonths ormoreexperience bartendingin high volume environment.
• Ability to accurately handle register and revenue collections through POS system is required.
• Ability to meet the company standard of excellence in the areas of guest service interaction with co-workersand uniform standards.
• Demonstrate knowledge of liquor laws.
• Ability to prioritize tasks in a fast-paced environment.
• Must have knowledge or ability to learn about various beer wine & spirits available.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Must possess or be willing to obtain valid ServSafe Alcohol certificate prior to working at Donald L Tucker Civic Center.
• Ability to work a flexible schedule including nights weekends and long hours.
• Bartending school preferred.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.