Senior Associate, LOAD, Seller Success Programs (SSP)

Amazon

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Are you eager to make a huge impact on Amazons ability to drive seller success Are you a person ready to work with our Business Development team to help ensure we are targeting the best brands who are not already selling with us to help us keep our 3P selection world-class.

The 3P Selling Partner business represents approximately 60% of the total sales and continues to grow. We are looking for a Senior Associate to support Seller Success for the 3P Selling Partner business and to contribute to our mission of making Amazon the most Seller-centric marketplace in the world. The teams primary role will be to collaborate with the LOAD team and provide lead qualification and auditing to help us identify great brands who are not already selling with us helping contribute to high level SPRS (Selling Partner and Recruitment Services) org goals.

In this role the individual works on one or more critical programs/tasks to save time for reps. These tasks include (but are not limited to) researching potential leads verifying critical brand level information interacting/coordinating with the business development team identifying and correcting errors/complaints maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

Basic Qualification

Bachelors degree in any discipline
Excellent analytical skills (Excel Quick Suite PowerBI)
Proficiency on Salesforce tool & AI tools
Ability to dive deep into a problem perform Root Cause Analysis and identify constraints to recommend a solution on this we will test the candidates ability to think logically through a given issue structure their thoughts identify the problem correctly and then recommend appropriate solutions
Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information
. Flexible with working shifts including night shifts (US hours if required)
Ability to work overtime as per business needs
Willingness to take initiatives & responsibilities including working outside of the standard work day


Key job responsibilities
Core Responsibilities

Handle the day-to-day volumes of processing assigned brands and ensure the given SLA are met per quality standards
Maintain records of day-to-day work by updating trackers to reflect work done
If there is a possible default on SLAs or quality flag the escalation in time to the manager or lead
Interacting and coordinating with Sales Team to flag process opportunities
Flexible with working shifts including night shifts (US hours if required).
Willingness to take initiatives & responsibilities including working outside of the standard work day
Skills and Competencies
Strong written and verbal communication skills
MS Excel proficiency ability to mine voluminous data for specific detail according to instructions provided
Strong analytical skills Ability to do high school level arithmetic
Familiarity with navigating the internet research techniques on the internet and finding required information quickly


- Bachelors degree
- Experience with Microsoft Office products and applications

- Masters degree
- Experience communicating to senior management and customers verbally and in writing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Senior IC

Are you eager to make a huge impact on Amazons ability to drive seller success Are you a person ready to work with our Business Development team to help ensure we are targeting the best brands who are not already selling with us to help us keep our 3P selection world-class.The 3P Selling Partner bus...
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Key Skills

  • Business Development
  • Organizational Management
  • GAAP
  • Accounting
  • Analysis Skills
  • Meeting Facilitation
  • Microsoft Powerpoint
  • Investment Banking
  • Microsoft Excel
  • Private equity
  • Financial Modeling
  • Writing Skills

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