About Us
Steeles Transportation Group (Steeles) specializes in providing scheduled LTL Freight in Alberta and local pick up and delivery from our terminal hubs located in Calgary and Edmonton. Steeles has a strong reputation for our service which we have been building since 1957 when the company was founded by Eric and Kathleen Steele. Dennis Steele who joined the family business in 1987 leads and operates Steeles as a business partnership under FMi Logistics Group Inc.
Steeles is an asset-based business which utilizes a fleet of dedicated equipment which are company owned assets and owner-operator owned equipment working as sub-contractors along with carrier partners to provide safe timely and competitive freight delivery services throughout Alberta. Our main area of service occurs in the busy corridor between Calgary Red Deer Edmonton and we do have staff and / or drivers based in each one of these major cities.
Summary:
The Operations Supervisor at Steeles plays a crucial role in maintaining efficient LTL freight handling and ensuring the cross dock remains organized. Responsibilities include onboarding and training drivers overseeing preventative maintenance scheduling for fleet assets and ensuring safety and compliance. This position also involves planning and organizing the cross-dock floor to maximize its usage.
Job Title: Operations Supervisor
Job Responsibilities:
Dock Operations
- Supervise plan assign and review the work of staff engaged in shipping receiving scheduling transportation and routes and other related activities.
- Scheduling daily dock tasks and establishing the priority in which the tasks are to be completed.
- Working with Sales and Operations to source cross dock customers to add annual set budget of new recurring customer cross dock revenue.
- Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
- Ensuring all freight originating at the terminal has dimensions capture maintains weekly DIMS compliance metrics.
- Ensuring compliance across all manifesting functions (inbound & outbound) at the dock level
- Prioritize the unloading and loading of freight moving all damaged freight and returns appropriately.
- Recognize risks problems and work collaboratively with other stakeholders to achieve practical and speedy resolution.
Management
- Monitoring of fleet activities in ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.
- Coach drivers on HOS and DVIR to ensure 100% compliance
- Visually inspect assets
- Keep records of trailers in use and locations
- Coordinate repairs of assets with approved vendors
- Monitor and report fleet mileage per week and safe miles driven along with revenue and cost per KM.
Team & Relations
- Monitoring and enforcing activities and ensuring compliance with drivers and equipment.
- Completing qualification and training of new drivers
- Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.
- Supporting dispatch on issues reported with drivers
Safety & Compliance
- Lead the Health and Safety policies and training and ensure 100% compliance with Health & Safety policies
- Collaborate with other TMs on HSE initiatives.
- Ensure compliance with policies procedures for safety and security standards and regulations in force and participate in their improvement
- Investigate and resolve all incidents and accidents for people vehicles and equipment and freight claims (OS&D).
Management
- Supervision of Dock Workers both employee and contractor/agency directly and indirectly.
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Works with the team and others internal and external to the terminal to resolve roadblocks to achievement of daily operational objectives.
- Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
- Communicating with dock operators Steeles divisions and resolve various problems and related complaints and implement corrective measures and process improvements
- Works with the Terminal Manager to track monthly performance stats for the dock.
- Daily capacity reporting complete and submit daily activity logs.
- Tracking of daily revenue generated by Cross dock operations.
- Ensuring daily dock audit compliance.
Duties
- Some heavy lifting may be required.
- May be required to complete load transfers by hand.
- Forklift work as required to help the dock daily
5 years experience in a terminal setting in the transportation industry. Trained in the Transportation of Dangerous Goods Forklift certified. WHMIS certified. Strong interpersonal communication (verbal and written) and customer service skills. Strong problem-solving skills. Customer and Sales oriented. Ability to multitask and prioritize workload. Safety oriented Proficient use of English both written and spoken additional languages considered an asset. Task oriented self motivating. Familiar with National Safety Code and Provincial Transportation rules and regulations as they may apply. and Experience Requirements
- Graduate/ post-secondary education (general stream) or a combination of education and experience. However Minimum of secondary education.
- Previous Transportation or operational experience is preferred various roles within transportation would be beneficial.
- Experience with TMS / WMS systems is a definite asset.
- Proficiency in Microsoft Office Suite including Word Excel and Outlook.
- Experience leading a team of front-line employees and drivers.
- Strong leadership skills including the ability to get things done through others and people development.
- Experience /Contributing to the development of and managing an annual operating budget.
Are You a Good Fit
Think youve got what it takes Are you ready to join a great team Please submit your application today!
Job Type
Full-time & Permanent
Schedule
- 810-hour shift
- Monday to Friday
- In - Person
Benefits
- Company events
- Comprehensive Health and Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Personal Paid time off
- Paid Sick Leave
- Paid Study Leave
- Tuition reimbursement
Ability to commute/relocate
- CALGARY AB: Reliably commute or plan to relocate before starting work (required).
Experience
Required Experience:
Manager
About UsSteeles Transportation Group (Steeles) specializes in providing scheduled LTL Freight in Alberta and local pick up and delivery from our terminal hubs located in Calgary and Edmonton. Steeles has a strong reputation for our service which we have been building since 1957 when the company was ...
About Us
Steeles Transportation Group (Steeles) specializes in providing scheduled LTL Freight in Alberta and local pick up and delivery from our terminal hubs located in Calgary and Edmonton. Steeles has a strong reputation for our service which we have been building since 1957 when the company was founded by Eric and Kathleen Steele. Dennis Steele who joined the family business in 1987 leads and operates Steeles as a business partnership under FMi Logistics Group Inc.
Steeles is an asset-based business which utilizes a fleet of dedicated equipment which are company owned assets and owner-operator owned equipment working as sub-contractors along with carrier partners to provide safe timely and competitive freight delivery services throughout Alberta. Our main area of service occurs in the busy corridor between Calgary Red Deer Edmonton and we do have staff and / or drivers based in each one of these major cities.
Summary:
The Operations Supervisor at Steeles plays a crucial role in maintaining efficient LTL freight handling and ensuring the cross dock remains organized. Responsibilities include onboarding and training drivers overseeing preventative maintenance scheduling for fleet assets and ensuring safety and compliance. This position also involves planning and organizing the cross-dock floor to maximize its usage.
Job Title: Operations Supervisor
Job Responsibilities:
Dock Operations
- Supervise plan assign and review the work of staff engaged in shipping receiving scheduling transportation and routes and other related activities.
- Scheduling daily dock tasks and establishing the priority in which the tasks are to be completed.
- Working with Sales and Operations to source cross dock customers to add annual set budget of new recurring customer cross dock revenue.
- Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
- Ensuring all freight originating at the terminal has dimensions capture maintains weekly DIMS compliance metrics.
- Ensuring compliance across all manifesting functions (inbound & outbound) at the dock level
- Prioritize the unloading and loading of freight moving all damaged freight and returns appropriately.
- Recognize risks problems and work collaboratively with other stakeholders to achieve practical and speedy resolution.
Management
- Monitoring of fleet activities in ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.
- Coach drivers on HOS and DVIR to ensure 100% compliance
- Visually inspect assets
- Keep records of trailers in use and locations
- Coordinate repairs of assets with approved vendors
- Monitor and report fleet mileage per week and safe miles driven along with revenue and cost per KM.
Team & Relations
- Monitoring and enforcing activities and ensuring compliance with drivers and equipment.
- Completing qualification and training of new drivers
- Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.
- Supporting dispatch on issues reported with drivers
Safety & Compliance
- Lead the Health and Safety policies and training and ensure 100% compliance with Health & Safety policies
- Collaborate with other TMs on HSE initiatives.
- Ensure compliance with policies procedures for safety and security standards and regulations in force and participate in their improvement
- Investigate and resolve all incidents and accidents for people vehicles and equipment and freight claims (OS&D).
Management
- Supervision of Dock Workers both employee and contractor/agency directly and indirectly.
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Works with the team and others internal and external to the terminal to resolve roadblocks to achievement of daily operational objectives.
- Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
- Communicating with dock operators Steeles divisions and resolve various problems and related complaints and implement corrective measures and process improvements
- Works with the Terminal Manager to track monthly performance stats for the dock.
- Daily capacity reporting complete and submit daily activity logs.
- Tracking of daily revenue generated by Cross dock operations.
- Ensuring daily dock audit compliance.
Duties
- Some heavy lifting may be required.
- May be required to complete load transfers by hand.
- Forklift work as required to help the dock daily
5 years experience in a terminal setting in the transportation industry. Trained in the Transportation of Dangerous Goods Forklift certified. WHMIS certified. Strong interpersonal communication (verbal and written) and customer service skills. Strong problem-solving skills. Customer and Sales oriented. Ability to multitask and prioritize workload. Safety oriented Proficient use of English both written and spoken additional languages considered an asset. Task oriented self motivating. Familiar with National Safety Code and Provincial Transportation rules and regulations as they may apply. and Experience Requirements
- Graduate/ post-secondary education (general stream) or a combination of education and experience. However Minimum of secondary education.
- Previous Transportation or operational experience is preferred various roles within transportation would be beneficial.
- Experience with TMS / WMS systems is a definite asset.
- Proficiency in Microsoft Office Suite including Word Excel and Outlook.
- Experience leading a team of front-line employees and drivers.
- Strong leadership skills including the ability to get things done through others and people development.
- Experience /Contributing to the development of and managing an annual operating budget.
Are You a Good Fit
Think youve got what it takes Are you ready to join a great team Please submit your application today!
Job Type
Full-time & Permanent
Schedule
- 810-hour shift
- Monday to Friday
- In - Person
Benefits
- Company events
- Comprehensive Health and Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Personal Paid time off
- Paid Sick Leave
- Paid Study Leave
- Tuition reimbursement
Ability to commute/relocate
- CALGARY AB: Reliably commute or plan to relocate before starting work (required).
Experience
Required Experience:
Manager
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