VP of IT Operations

The VP of IT Operations is a senior executive responsible for the strategic direction and day-to-day management of the organizations global technical infrastructure. This includes cloud services data centers networking enterprise applications integrations and service desk. The primary goal is to ensure 24/7 system availability scalability for business growth and a seamless digital experience for all employees and customers.

WHAT WILL YOUR NEW ROLE BE

The duties of this role are split betweenstrategic leadershipandoperational excellence.

Strategic Leadership:

• Infrastructure Roadmap:Develop and execute a 35 year infrastructure strategy that aligns with business goals

• Budget Management:Oversee a multimillion-dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI.

• AI Adoption:Embrace available AI tools and platforms to provide automation and self-service capabilities to Harris employees.

Operational Duties:

• System Reliability:Oversee Data Center Cloud and Network Operations teams to maintain 99.99% uptime.

• Cybersecurity Operations:Partner with the CISO to implement proactive threat detection incident response and disaster recovery (DR) protocols.

• Vendor Management:Lead negotiations and performance reviews with key partners (Microsoft Amazon Dell CDW TELUS PAN others).

• Talent Development:Direct mentor and scale a global team of IT professionals fostering a culture of continuous improvement

WHAT WE ARE LOOKING FOR

• Total Experience:1215 years in Information Technology.

• Leadership Experience:7 years in a senior management role (Director or above) overseeing large cross-functional teams.

• Technical Track Record:Proven experience leading digital transformations large-scale cloud migrations or modernizing legacy data centers.

• Industry Specifics:(preferred) Experience in high-compliance or high-volume industries like FinTech Healthcare or E-commerce.

• Education:Bachelors Degree in Computer Science Information Technology or Engineering.

• Certifications (Examples of preferred certs):

  • ITIL 4 Master:For service management excellence.

  • CISSP:For a deep understanding of security operations.

  • PMP:For managing complex large-scale infrastructure projects.

  • Cloud Architect Certifications:(AWS Certified Solutions Architect or Azure Solutions Architect Expert).

WHAT WILL MAKE YOU STAND OUT

• Technical Acumen: Cloud Architecture (Hybrid/Multi-cloud) Cybersecurity DevOps/CI-CD Data Privacy.

• Business Acumen: Financial forecasting Contract negotiation M&A integration ROI analysis.

• Soft Skills: Executive presence Crisis management Influence without authority Radical transparency.

WHAT WE OFFER

• Three weeks vacation (four weeks after three years and five weeks after seven years) plus five personal days

• Comprehensive Medical Dental and Vision coverage from your first day of employment

• Employee stock ownership and RRSP matching programs

• Lifestyle rewards program

• Flexible work options

• Performance driven organization with many opportunities for advancement

• And more!

Salary: 100k-140k