Business Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join a team where knowledge is a hot commodity and where we love what we do!
Company
Galileo Global Education (GGE) as a leading international provider of private higher education. consists of numerous privately owned schools education facilities business units miscellaneous branches and departments in multiple countries such as France Germany Italy UK Norway Cyprus Senegal and Mexico and beyond.
Our key goal is to ensure the hiring potential of our students. We achieve this through the learning platforms the unique learning environments and the industry contacts and expertise we have developed that allow our students to project the uniqueness of European culture and business management globally.
Galileo Global Education HUB (Hungarian Bureau)is a daughter company of the GGE Group and offers a diverse package of dedicated IT services to support our internal clients: Schools Business units and Support functions in both their Digital Transformation and daily IT operations by spearheading supporting and managing their efforts through IT project managers technical professionals and software developer experts.
Job Overview:
We are seeking a Salesforce Business Admin & Analyst to join our team. You will join our international Salesforce team renowned for its Cross Salesforce Cloud expertise in the Customer Experience chain focused on business domains:
Customer Services and Sales Departments: 360 Vision Customer Journey CRM Base Omnichannel Contact Centre (web voice email chatbot social media ...) IS integration;
Digital and Cross-Channel relational marketing strategy : Portals and Digital Journeys Cross-Channel Marketing Campaign Management
Key responsibilities:
On a daily basis you will work on implementations with our schools and have the following main responsibilities:
- Prepare and conduct functional workshops with business departments and key users;
- Participate in functional design and validation committees;
- Study and propose solutions to evolve our clients Salesforce applications;
- Translate CRM functional needs of our clients and write Salesforce specifications;
- Serve as a reference for the Salesforce solution with various stakeholders;
- ImplementSalesforce Platform (administrationconfigurationof complex flow) following Agile methodology
- Maintain and develop your skills through training tools and associated certifications.
Profile:
- Salesforce Sales Cloud certification
- Fluent in English and Hungarian. French would be a plus.
Know-how & Technical Skills:
- Determination rigor ability to lead and follow up on all client requests and ensure their processing until the projects assigned objectives are achieved
- Functional Skills: interest understanding of our clients organizations and users needs
- Affinity for IT projects
- Ability to interact with multiple external or internal stakeholders: directors and users system and network experts developers architects on application or infrastructure topics
Soft Skills:
- Autonomy resilience and team spirit
- Communication and interpersonal skills: listening to the client working in cross-functional teams good communication skills (verbal and written)
- Service-oriented and autonomy: responsiveness to client requests flexibility versatility daily proactivity thirst for learning
- Ready to embark on a niche field that is higher education where the notion of service and experience is paramount
Ready to join us
Apply now with yourEnglish CV we cant wait to meet you!
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Ecole de design de référence à Paris, Lyon et Bangalore. Reconnue par l'État. Diplôme de designer visé par l'État. Formation Design, Modeleur 3d & Stratégies d'innovation.
