Analyst, People Operations

IFF

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profile Job Location:

Budapest - Hungary

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary

The role is based in our Budapest GSS (hybrid model combining office & remote work). Youll join a team of agile customer-focused thinkers who collaboratively solve difficult business problems.

Where Youll Make a Difference

  • Manage inbound queries from IFF employees via the Ticket Service System
  • Provide consistent and accurate support using the HR knowledge base
  • Educate employees and managers on available HR resources and self-service tools
  • Escalate or redirect inquiries to appropriate HR or external teams (e.g. Payroll)
  • Maintain and update employee data in HRIS systems throughout the employee lifecycle
  • Create and manage employee documentation and personnel files
  • Handle sensitive information with discretion and sound judgment
  • Identify and relay opportunities for process improvement
  • Collaborate closely with stakeholders and support peers in problem resolution

What Makes You the Right Fit

  • Fluent in English both written and spoken
  • Knowledge of French or Spanish or Arabic or Hebrew is an advantage
  • Bachelors degree in HR or related field (preferred)
  • Strong customer service orientation and issue-resolution mindset
  • Excellent communication skills and attention to detail
  • Comfortable handling confidential HR information
  • Proficient in MS Office and typing
  • Experience in HR or customer contact centers is a plus
  • Familiarity with HR systems and policies is preferred
  • Able to manage high volumes of inquiries with accuracy and timeliness

How Would You Stand Out

  • Youre proactive analytical and thrive in a dynamic global environment
  • You bring a passion for HR and a drive to improve processes
  • You enjoy working collaboratively and contributing to team success

Why Choose Us

  • Hybrid work opportunity (3 days/week from home)
  • Professional onboarding and continuous training
  • Supportive multinational work environment
  • Attractive benefits including cafeteria and health insurance
  • Learning and development programs from day one
  • Team building activities and a strong sense of community

We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity national origin race age sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.

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Required Experience:

IC

Job SummaryThe role is based in our Budapest GSS (hybrid model combining office & remote work). Youll join a team of agile customer-focused thinkers who collaboratively solve difficult business problems.Where Youll Make a DifferenceManage inbound queries from IFF employees via the Ticket Service Sys...
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Key Skills

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About Company

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We’ve been on the path of discovery for nearly two hundred years and we’re still at the forefront of scientific progress.

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