Medical Contact Center Assistant I
Share
Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary of Responsibilities:
- To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call email fax etc.
- Receive information record and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls email fax etc.
- Perform and support different activities as assigned tracking various types of information and metrics ongoing QC of defined process steps training reconciliation of data from multiple sources.
- All other duties as needed or assigned.
Qualifications (Minimum Required):
- Completed any of the following college degree: Nursing Pharmacy Medical Technology Physical Therapy
- Must have 6 months VOICE CALL CENTER experience
- Willing to work on a hybrid setup reporting twice a week in Greenhills San Juan
Learn more about our EEO & Accommodations request here.
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
